Application Architect

  • Competitive
  • Singapore
  • Permanent, Full time
  • United Overseas Bank
  • 21 Sep 17

Application Architect

Job Description
  • Understand the strategy, needs of business units and assist in the development of Technology roadmaps
  • Serve as domain architect to implement an updated technology foundation for the bank with full capability/accountability for architecture deliverables( process, information, technology etc) from concept to implementation. Domain areas are predominantly customer onboarding covering Call Center applications (IVR, CTI integration, etc), CRM/Front End Technology (Microsoft Dynamics/Siebel), Credit Origination and Compliance.
  • Communicate and influence key elements of one or more technology architectures to technical and business audiences
  • Provide consultation and issue resolution services to IT colleagues for one or more technology architectures, consulting with other architecture leaders as required
  • Own and lead architecture definitions for new initiatives in digital initiatives (omni-channel across channels) and unified communication like web-RTC and chats.
  • Interface with senior stakeholders including other group architects to drive architectural directions
  • Development of relevant architectural standards and high level design principles
  • Spearheads various key technology initiatives like standard definition, frameworks, architecture blueprints

Job Requirements
  • At least 10 years of experience in contact center and front-end technology
  • Translating complex concepts into multiple architectural views at varying audiences
  • Broad based IT knowledge and experience( hardware, software, middleware, databases)