Application Analyst (ERP) - Technology Application Analyst (ERP) - Technology …

T+O+M
in Singapore, Singapore, Singapore
Permanent, Full time
Last application, 17 Feb 20
Competitive
T+O+M
in Singapore, Singapore, Singapore
Permanent, Full time
Last application, 17 Feb 20
Competitive
Join one of the largest Global Investment Management Firms that specializes in Real Estate and Professional Services. Go-to person for all business users to any Yardi platform related questions and to discuss business requirements or operational optimizations.

Responsibilities:

  • Act as a liaison between staff, vendors and other internal and external stakeholders to support business processes enabled by the Yardi. 
  • Contribute to implementation of configuration changes or application enhancements supporting end-user processes. Manage implementation of small to medium complex changes.
  • Conduct structured QA testing of changes or work with QA teams and business users to ensure agreed testing processes are followed prior to deployment of any changes in production environment.
  • Ensure proper release management or DevOps processes as relevant for the application are followed.
  • Support and directly execute (where needed) certain complex business processes including:  like Creating workflows, ETL management etc. 
  • Provide end-user support by responding to questions and issues related to the use of the platform used by accounting staff. 
  • Record and analyze functional incidents, as well as conduct root cause analysis and advise on solutions to prevent recurrence. Work with vendor support to resolve complex issues. 
  • Perform system, business, and end-user process reviews to identify inefficiencies and make sound recommendations to internal clients and end-users that enable improved productivity. 
  • Prepare documentation to support system administrative functions, procedures and processes. 
  • Collaborate with Training to develop instructional materials and assist with end user training. 

Requirements:

  • Minimum of 4 years of relevant experience 
  • Hands on experience in Accounting ERP like Coupa/Sage/Workday 
  • Strong experience using SQL programming language, able to write complex queries for technical analysis 
  • Excellent programming experience, preferably Python
  • Experience supporting and troubleshooting application issues and working closely with business users on Yardi configurations or change management 
  • Experience having worked using structured software engineering methodologies, frameworks and tools including Agile/Scrum (or similar) methodologies
  • Experience using tools to define and document business requirements, user stories and test cases
  • Experience with visual modeling tools including UML is an advantage
  • Experience working on cloud enabled solutions on Azure is a plus
  • Strong communication and interpersonal skills to work within a team environment  

If you feel that you have the relevant experience to the requirements listed above, please feel free submit your CV to edward.cheong@tomrecruitment.com, please be sure to reference the Job Title in the subject of your email. 

Edward Cheong
MOM Registered Employment Agency Licence Number: 16S8373
Employment Agent Personel: R1876015

 

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