Analyst, Specialist, Operations, Transaction Services -Treasury/Cash Mgmt, Corporate Banking Analyst, Specialist, Operations, Transaction  …

DBS Bank Limited
in Singapore
Permanent, Full time
Be the first to apply
Competitive
DBS Bank Limited
in Singapore
Permanent, Full time
Be the first to apply
Competitive
Analyst, Specialist, Operations, Transaction Services -Treasury/Cash Mgmt, Corporate Banking
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities
1. Investigate and resolve customer/bank remittances query in accordance with the established service level agreement.
2. Work with business, support, branches, agent banks/correspondent banks in a professional and timely manner.
3. Ensure status of investigation cases are updated in QMS accurately and timely .
4. Timely escalation of exceptional/outstanding/suspicious transactions to team lead for appropriate action.
5. Provide coaching towards new staff onboarded, when necessary.
6. Other assignments given from time to time

Requirements
  • Minimum Bachelor's degree or relevant working experiences with cash products and/or processes knowledge would be preferred
  • Minimum 2 - 3 years of working experiences in finance or banking industry
  • Team player, able to work independently, and multi-taskings
  • Able to handle difficult conversations and demanding requests
  • Adaptable to fast pace environment and able to work under pressure
  • Good verbal and written communication, and presentation skill sets
  • Proficient in MS Power point, MS Word & Excel

Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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