Analyst, Senior DC Field Engineer, T&O-Tech Services,Technology and Operations

  • Competitive
  • Singapore
  • Permanent, Full time
  • DBS Bank Limited
  • 23 May 19

Analyst, Senior DC Field Engineer, T&O-Tech Services,Technology and Operations

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.


  • Support mission critical data centres and remote buildings operations in Singapore. This role is a 12-hour shift duty and support the data centre operations in data centres.
  • Possess good knowledge of data centre operation tasks and duties.
  • Perform day-to- day data centre / computer operations duties (key management, escorting vendors, facilities infrastructure checks, degaussing, routine checks, desktop & laptop management
  • Strong ability to support activities in data centre and computer rooms
  • Ensure data centre physical security procedures are followed strictly
  • Prompt escalation of incidents following the standard incident response procedure & track till closure
  • To generate reports to management


· Minimum 5 years Data Centre operations experience preferable in a team.
· Experience working in a high-pressured environment with 24x7 on-call responsibilities
· Strong understanding of incident, problem and change management procedures based on ITIL best practices
· Experienced in supporting Data Centre vendors, out-sourcing vendors.
· DCIM knowledge and usage (CA DCIM preferred)
· Ability to multi-task and proficient in Microsoft Office applications; Excel & PowerPoint
· Good written and verbal communication skills
· Highly motivated and self-driven
· An analytical and inquiring mind to derive innovative solutions.
· Ability to work independently and in a team
· Must have experience working in data centre operations in financial institutions.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.