Analyst, Credit Management Officer (Recovery), Risk Management Group

  • Competitive
  • Singapore
  • Permanent, Full time
  • DBS Bank Limited
  • 22 Apr 19

Analyst, Credit Management Officer (Recovery), Risk Management Group

Business Function

Risk Management Group (RMG) is responsible for the development and maintenance of risk management and internal control frameworks. We provide independent review and challenge to business to ensure that appropriate balance is considered in risk/return decisions. In addition, RMG is responsible for the monitoring and reporting on key risk issues of the Bank. To manage risk effectively and deliver strong financial performance, we invest significantly in our people and infrastructure.

Responsibilities

Acquire

  • Drive continuous improvements and achieve best practices, using Agile Methodology
  • Leverage on data & analysis to provide contextualised insights, to improve performance and processes.
  • Identify opportunities at work for digital innovation.
Transact
  • Contact customers to negotiate suitable repayment plan for delinquent accounts.
  • Review for appropriate remedial actions, including different types of legal actions.
  • Provide administration such as preparation of letters and adjustment vouchers.
Engage
  • Work and collaborate with team to achieve team's goals and performance targets.
  • Deliver excellent quality service to customers to achieve total customer satisfaction


Requirements

  • Degree or Diploma, preferably 1 year of collection experience in a bank. Suitable candidates without relevant experience may also be considered.
  • Experience in debt recovery or back-end collection.
  • Knowledge in legal proceedings.
  • Excellent communication and negotiation skills.


Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.