AVP / Senior Associate, Outsourcing Risk Manager, Technology and Operations AVP / Senior Associate, Outsourcing Risk Manager,  …

DBS Bank Limited
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
Competitive
DBS Bank Limited
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
Competitive
AVP / Senior Associate, Outsourcing Risk Manager, Technology and Operations
Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

  • Manage the Outsourcing Risks of a group of service providers engaged by Consumer Banking Operations (CBO) to ensure the outsourcing risk exposure over the key processes are within acceptable control, in compliance to MAS Outsourcing guidelines and Bank's Outsourcing Risk Policy
  • Conduct site visits to assess the compliance to established processes of outsourced services / activities
  • Enhance the controls for identified risk
  • Support investigation on errors, risk events, frauds and recommend appropriate control measures
  • Collaborate with the relevant stakeholders (Group Risk / Compliance / Legal / Audit / Ops Risk / Subject Matter Experts) to address Outsourcing Risk-related matters)
  • Create management awareness by regularly appraising CBO Management with outsourcing risk landscape, issues/risks identified and required controls implemented
  • Conduct validation to ensure issues / risks noted during site visits are rectified or mitigated adequately and timely
  • Conduct risk-related briefings and/or trainings to service providers, where appropriate
  • Support Service Delivery Manager to assess and mitigate outsourcing risk to acceptable level and recommend follow-up action or facilitate risk acceptance
  • Identify areas for improvement and innovation
  • Support operational and process improvement initiatives on service providers
  • Establish controls on newly outsourced services / activities
  • Support Data Loss Prevention implementations in the outsourced remit
  • Manage a small team of staff (where applicable)
Requirements

  • Degree holder and above
  • Strong risk and control background. Audit experience is a plus
  • Highly organized individual with good planning and analytical skills
  • Resourceful and creative in presenting information
  • Able to work independently with strong teamwork values
  • Initiative to plan and prepare work tasks in advance
  • Good inter-personal and communication skills
Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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