AVP / Senior Associate, Outsourcing Risk Manager, Self-Service Banking (SSB) Channels Services, Technology & Operations

  • Competitive
  • Singapore
  • Permanent, Full time
  • DBS Bank Limited
  • 19 Apr 19

AVP / Senior Associate, Outsourcing Risk Manager, Self-Service Banking (SSB) Channels Services, Technology & Operations

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

  • Conduct validation checks on vendors managed by CB Operations (CBO) to ensure the outsourcing risk exposure over the key processes are in control and within risk appetite
  • Support Service Delivery Manager to assess and mitigate outsourcing risk to acceptable level and recommend follow-up action or facilitate risk acceptance
  • To raise the outsourcing risk management awareness
  • Work with the relevant stakeholders (Group Risk / Compliance / Legal / Audit / other Subject Matter Experts) on Outsourcing Risk Management in CBO
  • Conduct briefings, where appropriate, relating to Outsourcing Risks
  • Support operational and process improvement initiatives for OSPs
  • Maybe required to manage a small team of staff
  • To ensure KPIs are regularly monitored and met


Requirements
  • Bachelor's degree with minimum 5-year experience in Operational Risk / Audit / Controls/Vendor Management within Financial Services industry
  • Familiarity with Consumer Banking Operations and/or Wealth Operations will be an advantage
  • A self-starter with strong risk and compliance mindset, committed to drive control agenda
  • Excellent communication skills and ability to engage various stakeholders


Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.