AVP / Senior Associate, Business Analyst, Project Management, Regional Consumer Banking Operation AVP / Senior Associate, Business Analyst, Project  …

DBS Bank Limited
in Singapore
Permanent, Full time
Be the first to apply
Competitive
DBS Bank Limited
in Singapore
Permanent, Full time
Be the first to apply
Competitive
AVP / Senior Associate, Business Analyst, Project Management, Regional Consumer Banking Operation
Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities
  • Re-engineer the end-to-end process, analyse and review operations solutions
  • Implement automation agenda to transform consumer banking operations across DBS
  • Liaise with senior stakeholders on initiatives - from conceptualization to implementation.
  • To conduct requirement gathering workshop, review and documenting requirements artefacts
  • To review functional specifications and process define documents
  • Coordinate and ensures UAT test plans and test case are executed within UAT schedule
  • Post-production support, production issues review and track them to closure
  • Work closely with regional teams and country teams to ensure timely delivery of project
  • Drive and support the Regional CB Operations project management office.
  • Manage overall program financials across Regional CB Operations and work closely with business stakeholders & financial controllers to obtain program funding and develop business plans.
  • Facilitate and assess budget, scope, risk and impact assumptions before project is undertaken
  • Facilitate monthly project steering committee meeting to monitor and report projects progress (following up until completion) and for strategic decisions
  • Facilitate and manage annual budgeting exercise
Requirements
  • Degreee holder in any discipline with at least 5-7 years experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
  • Consumer Banking Operations
  • Customer Centre
  • Proven track record and experience in managing change management projects
  • A hands-on team player who is able to see the big picture, possesses a can-do attitude and able to handle ambiguity
  • Strong interpersonal, coordination and planning skills.
  • Excellent oral and written communication skills.
  • Good, sound knowledge of banking and technology.
  • Proven analytical skills with ability to work on multiple tracks/ tasks.
  • Highly proficient in MS Office: Word, Project, Excel, Visio and PowerPoint.
  • Candidate must be comfortable working in DBS Asia Hub - Changi Business Park.
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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