AVP, Specialist, Application Support Engineer, Group Consumer Banking and Big Data Analytics Technology, Technology and Operations AVP, Specialist, Application Support Engineer,  …

DBS Bank Limited
in Singapore
Permanent, Full time
Be the first to apply
Competitive
DBS Bank Limited
in Singapore
Permanent, Full time
Be the first to apply
Competitive
AVP, Specialist, Application Support Engineer, Group Consumer Banking and Big Data Analytics Technology, Technology and Operations
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
  • Ability to perform business analysis, impact analysis in a structured manner.
  • Analyze and respond to queries and issues raised by end users in an effective and timely manner.
  • Coordinates with Vendor for solution delivery and release upgrade.
  • Perform duties relating to system maintenance to ensure smooth usage of application and adherence to compliance
  • A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
  • Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
  • Participate in system design consulting, platform management, and capacity planning
  • Create sustainable systems and services through automation and uplifts
  • Balance feature development speed and reliability with well-defined service level objectives
  • Conducting post-incident reviews.
  • Write operation documentation and knowledge base of known issues with solutions.
  • Ready to participate in 24x7 SRE on-call rotations and escalation workflows as needed, such as an occasional weekend.
  • Day to Day support of all applications supporting Wealth Management business
  • Monitor critical components of the system and troubleshoot problem areas.
  • Work closely with development team to provide fixes for critical application issues.
  • Create sustainable systems and services through automation and uplifts.
Requirements
  • 6+ years of experience with Degree in Business Information Science, Computer Science or Engineering disciplines.
  • Strong Knowledge in Databases such as Oracle PL/SQL, Maria DB,
  • Good knowledge in Unix shell scripting or Python.
  • Ability to program (structured and OO) with one or more high level languages, such as Python, Java, C/C++, Ruby, and JavaScript.
  • Hands-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Grafana, Prometheus, Elasticsearch, AppDynamics.
  • Minimum 3 years of experience in IT application support in banking industry.
  • Excellent interpersonal and Communication skills.
  • Experience in IBM websphere MQ, Connect Direct, SSH, Tivoli workload scheduler, Windows, Linux/Unix environments.
  • Able to articulate well on solution(s)
  • Able to work as a team
  • Ability to work under pressure and multitask
  • Willing to learn new technologies.
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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