AVP, Operations (Vendor Governance)

  • Competitive
  • Singapore Singapore Singapore SG
  • Permanent, Full time
  • SGX
  • 20 Sep 18 2018-09-20

Manage material outsourcing arrangements and ensure governance of the vendors in accordance to policy, procedures and guidelines.

Responsibilities include:

- Perform vendor management activities in accordance to service level agreements
- Perform vendor governance activities in accordance to SGX Outsourcing policy/procedures/guidelines, conduct site visits at vendors’ premises (both Ops & Tec Due Diligence) and ensure proper closure of issues identified
- Review vendors’ submission of documents to comply with outsourcing arrangements
- Set up framework and standard regime to ensure consistent approach being applied across vendors
- Ensure proper record keeping and documentation
- Develop and maintain vendor risk scorecards, identify operational risk gaps on vendor matters.  Ensure issues identified are followed-up and preventive measures put in place.
- Incident management and follow up on preventive measures to be implemented by the vendors
- Perform annual review of vendors for continuation of services
- Review any contractual amendments required with vendors
- Manage incoming/outgoing mail services
- Provide statistics and management reporting

- Bachelor's degree in Business, Computer Science or other related field
- Minimally 5 years of experience in managing vendors/suppliers relationships
- Ability to systematically and efficiently manage contract creation, execution, and analysis for the purpose of maximizing financial and operational performance and minimizing risk
- Good problem-solver
- Diplomatic, good stakeholder relations and negotiation skills

- Excellent written and oral communication skills
- Must be self-motivated and able to set priorities