(AVP) Operations Support Manager, Global Wholesale Banking (AVP) Operations Support Manager, Global Wholesale  …

OCBC Bank
in Singapore
Permanent, Full time
Last application, 03 May 21
Competitive
OCBC Bank
in Singapore
Permanent, Full time
Last application, 03 May 21
Competitive
OCBC Bank
(AVP) Operations Support Manager, Global Wholesale Banking
We are looking for a dynamic, experienced and resourceful individual to join Global Wholesale Banking (GWB) as the Operations Support Manager. The incumbent will:

  • Provide direction and support to the overseas offices, specifically in the area of operational excellence for International operations
  • Co-ordinate and lead in GWB division wide process redesign (mainly operations related), drive improvement and streamline operational issues and processes
Responsibilities
  • Provide operational support to the overseas branches in relation to the operations and risk controls for all international operations related processes; assist in the review of all international operations-related audit findings; manage and liaise with key stakeholders on impending audit issues to ensure prompt closure and pre-empting repeat occurrences
  • Work with overseas Operations Managers in the implementation of policies and new projects in support of the Branch's operations
  • Co-ordinate with Group Operations & Technology on any international operations system infrastructure projects for the overseas offices
  • Lead in operations process redesign within GWB; participate in cross-divisional projects; drive improvement and streamlining of operational issues and processes within GWB; introduce and implement uniform processes and procedures in GWB consistent with overall bank policies whilst taking into account local requirements (for the overseas offices)


Qualifications
Requirements
  • Strong banking operations management background
  • Keen awareness, aptitude and attitude towards management of overall operational risks
  • Possess strong interpersonal and communication skills and an effective team player, able to work in a matrix organization
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