AVP, Management Reporting & Project Management Specialist, Wealth Management Operations, Service Excellence Team, Technology & Operations AVP, Management Reporting & Project Management  …

DBS Bank Limited
in Singapore
Permanent, Full time
Be the first to apply
Competitive
DBS Bank Limited
in Singapore
Permanent, Full time
Be the first to apply
Competitive
AVP, Management Reporting & Project Management Specialist, Wealth Management Operations, Service Excellence Team, Technology & Operations
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.


Responsibilities
Project Management
  • Lead End to End Project/Program management and milestone management
  • Ensure projects are delivered on time, with quality and within budget.
  • Escalate risks on projects, like delay, increase in costs, and so on.
  • Anticipate and analyse any impact from project initiated by business.
  • Assist with User Requirement Request and Reviews
  • Manage Root Cause Analysis on defects, as well as during identification of underlying problems.
  • Collaborate with the teams on any BAU processes and support the teams.
  • Participate in UAT including preparation of test case plan, test scripts, testing progress monitoring and status updates
  • Conduct End User Training
  • Propose and implement customer oriented solutions to improve overall service delivery.
  • Assist management in regular processes review performed within the Wealth Operations.
  • Ensure a low level of operational errors and proper control of Overtime.
  • Follow DBS standards on Risk Management, Security and all Corporate Project Management methodologies

BCP
  • Serves as Main/Backup BCP Co-ordinator for WMO
  • Co-ordinate and manage end to end BCP related activities for WMO including fire drills, power shutdown, tabletop exercise, year attestation etc

Management Reporting/Adhoc Tasks
  • Prepare daily, weekly, monthly and adhoc reporting requests including BCC, STP Numbers for area of responsibility through dashboard and scorecards
  • Perform Business holiday calendars checks
  • Assist with DCFC Marcos updates
  • Organise and co-ordinate people engagement activities such as EXSA Award,
Requirements
  • Degree Holder with at least 4-5 years of relevant project management experience in Wealth Management preferred
  • Hands-on experience with Avaloq System
  • Experience/Knowledge in Wealth Management Operation Processes will be an advantage
  • Excellent interpersonal, written and verbal communication skills with a positive working attitude
  • Ability to work and cope with pressure with accuracy and commitment
  • Ability to multi-task and manage various projects elements simultaneously
  • Systematic and meticulous with an eye for details
  • Highly Proficient in MS Word/Excel/PowerPoint
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