AVP, Application Performance Monitoring Support, Investment & Trading Technology, Technology & Operations

  • Competitive
  • Singapore
  • Permanent, Full time
  • DBS Bank Limited
  • 24 Apr 19

AVP, Application Performance Monitoring Support, Investment & Trading Technology, Technology & Operations

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Purpose

  • To support Application Performance Management (APM) for Investment & Trading Technology team. Provide quality application support & customization for APM tools such as Dynatrace and ELK
  • To provide service improvements in terms of process and automation
  • Work with Application teams & support them on SLO & SLI metrics


Responsibilities

Application Support:
  • Handle the day to day operations for supporting the APM tools
  • Ensuring compliance to Service Level Agreement. Establish required metrics for the measurement of the service performance
  • Collaborate with team members and Application teams to perform assigned tasks.
  • Share ideas, projects, and best practices and help create a collaborative, team-oriented work environment.


Operation & Process:
  • Prepares technical project plans for new initiatives in BAU
  • Collaborates with Application teams and other infra teams to develop technical solutions and enhancements.
  • Drive the on boarding of new applications on to the production environment.


Maintain Security:
  • In accordance with Bank's security directives, assists to deploy, maintain, and enhance the security of all infrastructure systems through administrative, preventive, detective, and reactive controls, such as change and configuration management, anti-virus measures, patch management, and system scans.


Requirements

Min No. of Years: 5+ years

Technical Experience

  • Core Java Programming ability
  • Unix OS navigation and Bash/Shell scripting ability
  • Enterprise Application Monitoring solution such as Foglight, Dynatrace
  • Knowledge on Elastic Search
  • Must have good communication and writing skills. Able to drive meetings and coordinate different stakeholders.


Non-technical Experience

  • Adaptable, driven, organized and systematic
  • Good interpersonal and communication skills - spoken and written.
  • Ability to interact with senior management and influence decision makers.
  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgement
  • Ability to multi-task and priorities effectively in a fast paced environment


Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.