• Competitive
  • Singapore
  • Permanent, Full time
  • OCBC Bank
  • 2018-10-23

AVP - OSPL – Digital Platforms

AVP - OSPL – Digital Platforms

Roles and Responsibilities:
  • Undertake root cause analysis for BAU matters in order to implement preventive and corrective measures.
  • Work closely with IT and vendor to resolve project/implementation/production issues.
  • Perform system testing for patches of the issues reported/system enhancements/regression.
  • Provides user training on new enhancements and project roll outs
  • Takes on User Project Manager role from time to time or any assignments assigned
  • Understand business requirements and liaise with internal and external stakeholders.
  • Document or develop user requirement specifications.
  • Coordinate or conduct user acceptance test.
Reporting to:
  • Head, Digital Business


Qualifications
Requirements:
· Degree preferably in Business Information Science, Computer Science, Information Technology, or equivalent.
· Preferably with at least 5 years of experience in financial or related industry.
· Familiar with internet trading technologies development and investor trends.
· Hands-on experience in developing user requirements, business analysis and conducting user testing.
· Good knowledge in equities trading with strong customer mindset of designing processes and solutions.
· Excellent analytical skills with an ability to resolve issues independently.
· Strong project management skills.
· Good communication skills in written and verbal.
· Experience in managing and balancing the needs of multiple stakeholders.