• Competitive
  • Singapore
  • Permanent, Full time
  • OCBC Bank
  • 2019-03-23

AVP5 - OSPL – Global Markets and Connectivity

AVP5 - OSPL – Global Markets and Connectivity

Roles and Responsibilities:
  • Systems support to prospective/existing Futures client, monitoring of performance with business and incident tracking to resolution, support business with installation, troubleshooting on the desk
  • Maintenance of key business IT procedures and perform UAT testing for product/platform enhancement
  • Assist to perform Outsourcing Review of Outsourced Vendors on an annual basis and ensure compliance to regulatory and business procedures (e.g. RCSA, RRSA and CSA assessment)
  • Manage all incoming enquiries and system issues reported and perform investigation
  • Engage various stakeholders including IT, Vendors, Trading Representatives, Clients and Foreign Brokers to ensure all issues are delivered on time
  • Liaison for both internal and external audits in Business and IT, as well as handle information requested by Foreign Brokers, Exchanges, Auditors and other Regulatory bodies
  • Functional liaison role between Finance, IT, Risk, Operations, Legal, Compliance and CS
  • Function as a key point of contact for Market Data Vendors and Exchanges for datafeed administration
  • Also provide support other BAU activities of the department as and when required


Reporting to:
  • Head of Digital Business



Qualifications
Requirements:
  • Excellent analytical skills with an ability to resolve issues independently
  • Good stakeholder management and interpersonal skills
  • Possess initiative, drive, and ability to work independently and be a good team player
  • Good communication skills in written and verbal, with an eye for numbers to help the department manage billing and reporting
  • Minimally a degree holder or above, preferably with a major in Business or Finance IT or Computer Science
  • Some knowledge of the securities/ futures business would be preferred