• Competitive
  • Singapore
  • Permanent, Full time
  • Citibank NA
  • 22 Nov 17

AML Operation Group Manager

AML Operation Group Manager

  • Primary Location: Singapore,Singapore,Singapore
  • Education: Bachelor's Degree
  • Job Function: Compliance and Control
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 10 % of the Time
  • Job ID: 17063341


Description

Key Responsibilities:
  • Manage medium to large operation (30+ FTEs) of transaction monitoring Support implementation of AML M&I strategy and work with key stakeholders and partners to ensure successful implementation and sound control environment. The Team Manager is responsible to support the business in transaction and compliance issues to ensure that both global and local compliance policies, standards and requirements are fully adhered to
  • Business Management & Planning: Implement and delivery of business plans and targets. Plan, allocate and organize team resources to meet the business plan. Develop an understand the issues related to Money Laundering activities and respond to policy change or other change to hub working practices proposed by Compliance or global leadership
  • Process / Continuous Improvement: To initiate and support process improvement activity and help to embed a culture of continuous improvement. To facilitate change through projects
  • Risk Management: Identify and manage the risk, minimizing the outcome and escalating where appropriate. Stakeholder Management: Develop and maintain effective working relationships. Partner with other department and / or divisions with common goals. Supports the successful accomplishment of internal MCA as they apply to the department
  • Managing Change: Proactively identify opportunities for change which will add value to the achievement of business objectives and enhance the customer experience. Be flexible to react and/or implement change initiatives
  • Team Leadership: Develop, plan, and implement activities that will enable a highly motivated and highly performing team to deliver team objectives. Fostering an environment of cooperation and change
  • Recruitment & Induction: Identify hiring needs and make hiring decisions. Oversee the new hire orientation process for new team members
  • Team Development: Create, plan and implement activities that will support the development of team members. Workforce planning and review, as well as monthly productivity analysis
  • Performance Management: Ensure team meets agreed service levels, Coach and develop staff, Review and follow-up with each individuals performance to ensure they meet their specific objectives and that they have the right knowledge, skills and behaviors. Ensures that direct reports have clear objectives and targets linked to business objectives and appropriate behaviors ("what" is expected and "how" they are expected to achieve objectives)
  • Support Functions Responsibility: Risk and Control, Training, Metrics, Quality assurance and User Acceptance Testing
  • Facilitating discussion between QA and Ops management to highlight strengths, address potential areas for improvement and to provide after-review best practices feedback to the Hub. Providing quality assurance expertise to internal workgroups teams, and committees focused on enhancing procedures and creating efficiencies
  • Successfully juggle multiple projects and projects UAT concurrently to meet deadlines
  • Partner and work collaboratively, influence others and interact at all levels of the organization, as well as follow up with senior clients within the business
  • Strengthen control environment ensuring that the global standard policies, procedures and tools are being used in the hub. Supports the successful accomplishment of internal MCA as they apply to the department
  • Develop operational initiatives, benchmarks and metrics for standards of performance
  • Support key regulatory and internal audit reviews
  • Direct operations to achieve budgeted results and other financial and operational criteria
  • Participate in the development and preparation of short-term and long-range plans and budgets based upon broad organization goals and objectives
  • Continuity of Business Planning


Qualifications

  • 8-10 years management experience
  • Proven Leadership Skills - experience at managing medium operations (30+) providing services to multiple countries
  • Proven staff development knowledge, experience at developing and implementing staff development programs
  • Strong banking product knowledge across businesses and geographies
  • Proven AML experience (Monitoring, Investigation, KYC, Product Risk)
  • Experience in large transformation programs, particularly on the receiving side
  • Computer Literacy, well versed with MS office products