Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
QNB Group's presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor's (A), Moody's (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
Based on the Group's consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
QNB Group has an active community support program and sponsors various social, educational and sporting events. Role Summary:
You will have key and primary responsibility managing relationships with High Net Worth (HNW) customers, handling all aspects related to Private Banking with a strong focus on Lending. Role Description:
Evaluate Private Client's financial data and investment objectives and recommends strategies based on the client's risk profile and personal financial statements.
Develop and implement strategies to achieve all volume, revenue, and profit targets for the Private Banking (HNW) segment.
Responsive to the needs of the customer base and lead the customer focus initiative in the entire department.
Act as the single point of contact for all International and domestic Private Banking services pertaining to HNW customers and increase their portfolio of Assets and Liabilities with the bank.
Ensure customer complaints are handled / resolved in the most expeditious manner.
Conduct visits to HNW customers to strengthen relationships through personalized interaction.
Market the Group's products and services to the HNW customers (includes the Ruling Family members and the Government officials).
Develop new business by identifying prospective clients and cross sell a wide variety of Private Banking products and services including a comprehensive range of credit and investment services.
Build and maintain strong and effective relationship with all other related departments and units to ensure priority processing and resolution of the needs / queries of such customers including any related operational issues and thereby facilitate achievement of the Group's goals / objectives.
Provide inputs and market feedback to the Senior Private Banker for developing a credible set of products to attract and retain valuable customers and thereby increase market share and profitability.
Maintain and expand the HNW customer base through introduction of innovative products backed by provision of superior services.
Ensure processes are in place for launch of new products tailored for the HNW customer segment, including the smooth launch of the same.
Ensure the approved policies and procedures governing account-opening operations (deposit and loan accounts) are adhered to with respect to the documentary and other requirements, including any pertinent legal requirements.
Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required on the HNW customer base.
Possess sound knowledge of the private banking business, its products and related risks together with a good knowledge of operations and control. Qualifications:
University graduate with at least 7 years managerial experience in financial services with a specialization in managing accounts/ relationships with HNW customers.
Well-informed of the market competitive structure, industry practices and any regulations for the private banking segment with at least 3 years' experience in local environment.
CISI Foundation Courses (or equivalent)
Introduction to Securities and Investments.
Certification in Finance, Risk & Decision-making.
Financial Lending related courses
Note: you will be required to attach the following:
1. Resume / CV