International HR Change & Integration Officer International HR Change & Integration Officer …

Qatar National Bank (QNB)
in Doha, Dawhah, Qatar
Permanent, Full time
Last application, 25 Jan 21
Qatar National Bank (QNB)
in Doha, Dawhah, Qatar
Permanent, Full time
Last application, 25 Jan 21
Qatar National Bank (QNB)
International HR Change & Integration Officer
About QNB
Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
QNB Group's presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor's (A), Moody's (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
Based on the Group's consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
QNB Group has an active community support program and sponsors various social, educational and sporting events.

Role Summary::
Primarily responsible for supporting the international integration HR policies and programs to ensure HR alignment and integration of International branches/offices, subsidiary and affiliate companies. Key contributor to the implementation of HR Policies and Programs such as manpower planning, talent attraction, recruitment, retention, employee development, rewards, employee engagement, employee relations and communications for all International locations. Provides support to the operational/administrative HR services for all International locations.

Role Description::
Works with Executive Manager International HR and Integration and local HR teams to implement each country's strategic HR initiatives and operational activities, providing support to the regional HR teams ( Country HR Heads, Coordinators, and Regional HR Business Partners).
Co-ordinates the country HR budgets (total compensation cost, recruitment services, training & development, other miscellaneous HR related expenses). Monitors the HR budget and reports utilization in line with QNB budgetary control practices.
Collects, analyses and maintains data and assists in the preparation of HR Scorecard and Key performance Indicators (KPIs) for performance monitoring of the International operations.
Works with the Executive Manager International HR and Integration to support the annual HR Manpower Planning and Budgeting process for International location.
Provides support to International Compensation and Benefits function.
Assists the Executive Manager International HR and Integration with the co-ordination of the STARS program for International Division and ensures compliance with nomination process, approvals and budget compliance/utilization.
Builds and maintains strong and effective relationships with Group Divisions/departments to ensure effective HR communication and cultural alignment across the Group.
Works with the Head of International HR and Integration and the Group M&A team to support HR due diligence of new ventures/acquisitions.
Contributes to HR diligence with International branches/offices
Implements International HR policies and processes such as Manpower Planning and Recruitment, Organizational Structures and Job Descriptions; Performance Management, Training and Development; Talent Management; Nationalization, Comps and Bens.
Co-ordinates the deployment and communication of the Employee Engagement Survey in International locations. Analyses the EES results with Executive Manager International HR and Integration .
Monitors HR integration approach and ensures alignment with the HR project plan by integration team/other stakeholders.
Establishes and maintains good contacts with the International HR team together with all Country HR business partners and other key stakeholders.
Provides timely and accurate information to the external and internal auditors and the compliance function, as and when required.
Monitors and reports HR service Level Agreements (SLAs) in International locations for agreed HR services.
Provides professional HR support to the Executive Manager International HR and Integration , as and when required.
Ensure that professional HR services and standards are consistently applied, within all International locations.
Implement HR policies and procedures, monitors compliance and ensures consistency and equity in approach to all staff issues.
Supports the Job Evaluation process for International locations.
Aligns HR Policies of In/al locations to reflect QNB as " Employer of Choice"
Works with Head of International HR & Integration to align International QNB employees across the globe with Group vision and values to reinforce One-QNB philosophy.
Supports the assessment of cultural integration in expanding business across multiple geographies.
Provides efficient HR support services in International employment law and immigration issues.
Keeps Executive Manager International HR and Integration informed of significant HR related issues that may impact International Operations.
Works closely with country HR personnel to ensure alignment of recruitment practices and policies with Group guidelines and frameworks.
Assists in the interview process with candidates for international locations in coordination with Executive Manager International HR and Integration , GM International Banking and CBO.
Analyses Coms & Benefits data from external service providers for all International locations and prepares detailed proposals for review by Head of International HR and Integration.
Prepares HR MIS reports such as monthly headcount, payroll cost; nationalization, terminations and transfers, turnover, training and development and maintains the HR dashboards for all International offices.
Co-ordinates Employee Communications relating to International operations.
Active participation as a member of the integration team.
Assists with ad hoc projects and tasks as and when required.
Ensures personal development through on-going study, both formal and informal.
Possesses knowledge and skills on all key areas of HR including HR Policy and Technology.
Develops knowledge of employment legislation and compliance requirements for all International locations and works closely with local HR to address legal/regulatory issues.
Possess knowledge of the global recruitment market and best practice in matters of race relations, disability, gender, age, religion and multicultural issues.
Ensuring high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality with regards to customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.
Maintains high professional standards to uphold QNB's reputation and to strengthen its market leadership position.
All other ad hoc duties and/or activities related to QNB that management may request of the employee from time to time

University graduate with a relevant degree (preferably specializing in Human Resources).
Professional accreditation/membership from CIPD/SHRM is also desirable.
Minimum 5 years' experience in human resources in a multi-national environment

Required Special Skills:

Competent in the use of Microsoft office, particularly PowerPoint and Excel (including use of macros).
Excellent interpersonal and organizational skills.
Well versed in HR generalist best practices.

Note: you will be required to attach the following:
1. Resume / CV

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