Customer Service with German (Sr Process Executive) Customer Service with German (Sr Process  …

Cognizant
in Wrocław, Dolnoslaskie, Poland
Internships & Graduate Trainee, Full time
Be the first to apply
Competitive
Cognizant
in Wrocław, Dolnoslaskie, Poland
Internships & Graduate Trainee, Full time
Be the first to apply
Competitive
Customer Service with German (Sr Process Executive)
You will be responsible for informing our customers about planned software release, through direct contact with over the phone
and electronic means and updating/maintaining data in our internal systems.
You will be accountable for maintaining up-to-date account information and ensuring data quality.


Responsibilities:
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  • Researching and updating customer information
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  • Direct courtesy contact with customers, over the phone and emails/cases (outbound calls)
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  • Maintaining accurate data of completed customer calls
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  • Working on ad-hoc data quality projects
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  • Taking part in other projects or completing tasks assigned by the leadership team

You have:
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  • Minimum BA degree
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  • Fluent English
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  • Fluent German
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  • Ability to effectively multi-task in a fast paced, deadline driven environment
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  • Excellent oral and written communication skills
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  • Excellent interpersonal skills and demonstrated willingness to work with customers
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  • Proficient user of the MS Office package, Google sheets

We offer:
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  • Opportunity to work in a rapidly growing organization operating on an international market
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  • Friendly and inspiring work atmosphere
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  • Competitive salary
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  • Referral programs
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  • Cafeteria Benefits
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  • Convenient working hours
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  • Training and development opportunities


Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Apr 16 2021

About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
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