Job Description

Help safeguard confidential data where accuracy and judgement directly strengthen controls and audit readiness. In this hands-on role, you will deliver timely, consistent access governance outcomes across critical applications. You will partner with stakeholders across business teams and technology to resolve exceptions and improve processes. If you enjoy structured problem-solving and operational excellence, this role offers clear, measurable impact.

As a Data Access Management Analyst in the Data Governance team you will be responsible for managing access to confidential data across JPMorgan Chase. This is primarily a hands-on operational role focused on access requests, recertifications, removals, and stakeholder support. You will manage a high-volume workload in a controlled environment while supporting reporting, data quality, and process optimization initiatives. You will take ownership of control-focused activities while identifying opportunities to simplify, automate, and improve recurring tasks. If you enjoy structured problem-solving, operational excellence, and delivering measurable improvements, this role offers the opportunity to make a meaningful impact.

Job responsibilities

• Execute daily access governance activities, including access requests, recertifications, removals, exception handling, stakeholder queries, and audit support in accordance with established procedures and controls.
• Support periodic access recertification activities and follow defined timelines and evidence requirements
• Review business justification, entitlement eligibility, and access scope; escalate exceptions and drive them to resolution
• Prioritize and deliver a high-volume operational workload based on deadlines, risk, and business impact
• Analyze and reconcile access-management data using SQL, Alteryx, Snowflake, and Excel to produce accurate reporting
• Perform data-quality checks across source systems; investigate discrepancies and support root-cause remediation
• Validate automated outputs and apply appropriate human review for access approvals and control activities
• Maintain user access request guides, procedures, workflow documentation, and technical runbooks
• Compile and quality-check evidence packs for audits, regulatory reviews, and internal stakeholder requests
• Partner with technology teams and data owners to support data sourcing, testing, system changes, and application inventory updates
• Improve operational processes through documentation, testing, monitoring, and workflow enhancements

Required qualifications, capabilities, and skills

• Degree in finance, data analytics, data science, information systems, technology, or equivalent practical experience
• Experience in banking or financial services operations, risk, or governance-focused work
• Working knowledge of identity and access management concepts (access controls, entitlement management, access certification, timely access removal)
• Understanding of operational and technology risk, including controlled processing, auditability, and evidence retention
• Ability to execute recurring operational activities accurately and on time in a structured control environment
• Practical experience working with data to support reporting, reconciliation, investigation, or process improvement activities
• Practical knowledge of SQL
• Experience using Alteryx, Snowflake, and/or comparable data and workflow tools analysis, reporting, or workflow automation tools
• Proficiency in Microsoft Office (especially Excel)
• Clear written and verbal communication skills with the ability to adapt detail to different audiences
• Ownership mindset with the ability to work independently, manage competing priorities, and drive issues to closure

Preferred qualifications, capabilities, and skills

• Experience supporting access request, recertification, entitlement governance, or access removal processes
• Experience writing and troubleshooting SQL queries for reporting, reconciliation, or exception analysis
• Exposure to low-code and automation tools (such as Microsoft Power Platform, UiPath, or APIs)
• Experience preparing audit evidence packs and responding to audit or regulatory information requests
• Demonstrated continuous-improvement mindset, including simplifying recurring operational work while maintaining control quality
• Familiarity with segregation of duties concepts and access-risk considerations
• Experience creating or maintaining operating procedures, workflow documentation, or technical runbooks

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.