Change Senior Specialist (Temporary role) Change Senior Specialist (Temporary role) …

Citi
in Warsaw, Mazowieckie, Poland
Permanent, Full time
Last application, 11 Jun 19
Competitive
Citi
in Warsaw, Mazowieckie, Poland
Permanent, Full time
Last application, 11 Jun 19
Competitive
Change Senior Specialist (Temporary role)
  • Primary Location: Poland,Mazowieckie,Warsaw
  • Education: Higher Degree
  • Job Function: Operations - Core
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 19017790


Description

Job purpose:
  • Work with a team whose main tasks are:
  • Facilitating Operations teams with change implementation through on boarding efficient technical solutions and testing support;
  • On boarding new clients into Operations functions;
  • Providing business support for Operations functions;
  • Close co-operation with various internal and external stakeholders.
Job background/context:
Working in a dynamic environment supporting through the efficient technical solutions and test coordination timely and accurate trade settlement process. Co-operating closely with business stakeholders (both internal and external) that form the Global Operations structure whilst ensuring efficiency and compliance to local and global regulations.
Key responsibilities:
  • Invoke business change requests, system developments projects across SSO Operations Ops Poland;
  • Preparation & analysis of proposed small system changes, gathering consensus between business requirements and technology deliverables to assure smooth projects implementation;
  • Preparation of testing scenarios and test execution in UAT environments;
  • Co-operation with internal and external stakeholders to effectively deliver projects;
  • Build and maintain effective working relationships with Technology, Oversight teams, Relationship Managers and Project Managers, by demonstrating committed inclusion in relevant forums, projects, business developments and service calls;
  • Support high quality of service delivered by the team;
  • Challenge the status quo, display initiative and innovation;
  • Support colleagues and peers during peak periods and other absence;
  • Proactive actions targeting at minimising implementation risk;
  • Ensure implemented process is compliant with local and global regulations;
  • Ensure all Team procedures/checklist and audit requirements are updated, completed and maintained across all Clients and processes;
  • Ensure all issues / potential issues are escalated appropriately and in a timely manner;
  • Encourage positive and professional working environment;
  • Ensure all mandatory training is completed;
  • Participate in business trips as required;
  • Additional business oriented tasks requested by manager.
Development value:
  • Conceptual work, taking part in projects, documentation drafting, new solutions and functionalities implementation within the operational units;
  • Involvement in setting up operational processes and possibility to influence them;
  • Access to in depth knowledge of how Capital Markets operate;
  • Awareness of the settlement processes of various financial instruments;
  • Access to a dynamic variety of training material & courses across multiple delivery platforms;
  • Co-operation with other capital market players;
  • Working as part of a team of professionals with vast knowledge of the financial environment;
  • Ability to work in face paced environment under tight deadlines.


Qualifications

Knowledge / Experience:
  • Minimum 1 year of experience within Financial Services;
  • A good understanding of Financial Operations.

Skills:
  • Excellent knowledge of English (spoken and written)
  • Good communication skills
  • Team Player
  • Ability to work on own or part of a team
  • Ability to work under time pressure
  • Ability to Multitask
  • Attention to detail
  • Organisational skills
  • Self motivated
  • Ability to manage team projects
  • Ability to build relationships with various project stakeholders
  • Ability to analyse complex set of data giving suggestions coming out of the analysis
  • Ability to create test cases and execute them according to plan and timeline
  • Describing business requirments by creation of BRDs and revision of technology MDDs
  • Supporting Operations teams with production issues/system queries
  • Identification of projects improving Citi capabilities

Qualifications:
  • Bachelor's Degree or higher would be an advantage.

Competences:
  • Develops Our People;
  • Drives Value For Clients;
  • Works As A Partner;
  • Champions Progress;
  • Lives Our Values;
  • Delivers Results.
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