Change Senior Specialist (Temporary role) Change Senior Specialist (Temporary role) …

in Warsaw, Mazowieckie, Poland
Permanent, Full time
Last application, 11 Jun 19
in Warsaw, Mazowieckie, Poland
Permanent, Full time
Last application, 11 Jun 19
Change Senior Specialist (Temporary role)
  • Primary Location: Poland,Mazowieckie,Warsaw
  • Education: Higher Degree
  • Job Function: Operations - Core
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 19017790


Job purpose:
  • Work with a team whose main tasks are:
  • Facilitating Operations teams with change implementation through on boarding efficient technical solutions and testing support;
  • On boarding new clients into Operations functions;
  • Providing business support for Operations functions;
  • Close co-operation with various internal and external stakeholders.
Job background/context:
Working in a dynamic environment supporting through the efficient technical solutions and test coordination timely and accurate trade settlement process. Co-operating closely with business stakeholders (both internal and external) that form the Global Operations structure whilst ensuring efficiency and compliance to local and global regulations.
Key responsibilities:
  • Invoke business change requests, system developments projects across SSO Operations Ops Poland;
  • Preparation & analysis of proposed small system changes, gathering consensus between business requirements and technology deliverables to assure smooth projects implementation;
  • Preparation of testing scenarios and test execution in UAT environments;
  • Co-operation with internal and external stakeholders to effectively deliver projects;
  • Build and maintain effective working relationships with Technology, Oversight teams, Relationship Managers and Project Managers, by demonstrating committed inclusion in relevant forums, projects, business developments and service calls;
  • Support high quality of service delivered by the team;
  • Challenge the status quo, display initiative and innovation;
  • Support colleagues and peers during peak periods and other absence;
  • Proactive actions targeting at minimising implementation risk;
  • Ensure implemented process is compliant with local and global regulations;
  • Ensure all Team procedures/checklist and audit requirements are updated, completed and maintained across all Clients and processes;
  • Ensure all issues / potential issues are escalated appropriately and in a timely manner;
  • Encourage positive and professional working environment;
  • Ensure all mandatory training is completed;
  • Participate in business trips as required;
  • Additional business oriented tasks requested by manager.
Development value:
  • Conceptual work, taking part in projects, documentation drafting, new solutions and functionalities implementation within the operational units;
  • Involvement in setting up operational processes and possibility to influence them;
  • Access to in depth knowledge of how Capital Markets operate;
  • Awareness of the settlement processes of various financial instruments;
  • Access to a dynamic variety of training material & courses across multiple delivery platforms;
  • Co-operation with other capital market players;
  • Working as part of a team of professionals with vast knowledge of the financial environment;
  • Ability to work in face paced environment under tight deadlines.


Knowledge / Experience:
  • Minimum 1 year of experience within Financial Services;
  • A good understanding of Financial Operations.

  • Excellent knowledge of English (spoken and written)
  • Good communication skills
  • Team Player
  • Ability to work on own or part of a team
  • Ability to work under time pressure
  • Ability to Multitask
  • Attention to detail
  • Organisational skills
  • Self motivated
  • Ability to manage team projects
  • Ability to build relationships with various project stakeholders
  • Ability to analyse complex set of data giving suggestions coming out of the analysis
  • Ability to create test cases and execute them according to plan and timeline
  • Describing business requirments by creation of BRDs and revision of technology MDDs
  • Supporting Operations teams with production issues/system queries
  • Identification of projects improving Citi capabilities

  • Bachelor's Degree or higher would be an advantage.

  • Develops Our People;
  • Drives Value For Clients;
  • Works As A Partner;
  • Champions Progress;
  • Lives Our Values;
  • Delivers Results.