Customer Service Process Executive with Dutch. Customer Service Process Executive with Dutch. …

in Kraków, Malopolskie, Poland
Permanent, Full time
Be the first to apply
in Kraków, Malopolskie, Poland
Permanent, Full time
Be the first to apply
Customer Service Process Executive with Dutch.
Web Content Reviewer with Dutch

Job location : Cracow

Working hours : Monday to Friday

Can you see yourself working for one of the most admired, top performing and fastest growing companies in the world? You are fluent in DUTCH and are looking for a new opportunity to put your excellent communication skills to good use? If yes, Cognizant is looking for dynamic and fast-learning talents such as yourself.

  • As a Web Content Reviewer you'll be responsible for writing of creative headlines and improving the quality of ad texts. You'll be redacting the appropriate headlines and descriptions after reviewing and extracting content from advertising banners of clients' websites.
  • Your main responsibilities include:
  • Ensure logical and meaningful extraction of url content along with 100% SLA adherence.
  • Preparing and implementing action plans to drive process improvements.
  • Delivering high quality of extraction consistently and accurately and ensuring process compliance.
  • Developing domain expertise and work like an SME. Challenge what does not seem right!
  • Perform high quality RCAs to identify the root causes of repeating/high severity.

  • Excellent writing skills in DUTCH (at least C1).
  • Communicative English (B2).
  • Knowledge on Google AdWords/ ad products is a big plus.
  • Proof reading.
  • Preferable Customer support or technical support experience in online industry.
  • Good knowledge of websites, and how to navigate to obtain desired information.

We offer:
• Competitive salary with cafeteria benefits.
• Opportunity to be part of a rapidly expanding global organization with irreproachable reputation.
• Pleasant and inspiring working atmosphere.
• Professional development and clear career path.
• Training & development opportunities .

To know more about the role, please reach out to

If you are looking for similar positions and are interested with the company, please, do not hesitate to send us your CV anyway.


Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Nov 05 2019

About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 193 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at or follow us @Cognizant.