Senior Client Request Specialist Senior Client Request Specialist …

Partners Group AG
in Manila, National Capital Region, Philippines
Permanent, Full time
Be the first to apply
Competitive
Partners Group AG
in Manila, National Capital Region, Philippines
Permanent, Full time
Be the first to apply
Competitive
Senior Client Request Specialist
Partners Group is a global private markets investment manager, serving over 850 institutional investors. We have USD 83 billion in assets under management and more than 1,200 professionals across 20 offices worldwide. We realize potential in private markets by financing and developing great companies, desirable real estate and essential infrastructure. We create value in our investments through active and long-term responsible ownership.

What it's about
Responsibilities:
  • Maintain and build on relationships with existing investor base; ensure best-in-class client servicing and interaction through high-quality, efficient and accurate responses
  • Work within a newly established team functioning as the lead point of contact for all internal and external client requests
  • Build-up the client request team service catalogue; including establishing new processes and enhancing quality controls
  • Conduct critical and error-free review and sign-off on client responses from junior team members
  • Analyze and develop solutions to resolve complex client requests
  • Drive key project work streams focused on institutionalizing the client request platform
  • Contribute to the management of the team; including educating and mentoring junior colleagues

What we expect
  • Professionals with at least eight years working experience are welcome to apply
  • Experience in client-centric investor communications, including managing and resolving client requests, is an advantage
  • Degree in Finance, Business or Economics is an advantage; knowledge of private equity would be a plus
  • Strong organizational skills as well as the ability to work well under tight deadlines are a must
  • Candidates should be detail-oriented, analytical and comfortable in dealing with quantitative and qualitative data, as well as customized information management systems
  • The ideal candidate should have a good command of the English language, both verbal and written
  • Proficiency in Microsoft applications, especially Excel and PowerPoint, is also required


www.partnersgroup.com

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