FR Agile Coach

  • Competitive
  • Den Helder, Noord-Holland, Netherlands Den Helder Noord-Holland NL
  • Permanent, Full time
  • ING
  • 20 Apr 18 2018-04-20

FR Agile Coach

ING is looking for an Agile Coach

We are looking for an Agile Coach who can further shape the ING Agile Way of Working and culture within Financial Risk. You are a natural and passionate motivator who helps people to get the best out of themselves, and makes working enjoyable for everybody.

What domain?

Financial Risk department is a head office function in the CRO organization, to set and control financial risk strategy across the organization. The purpose of Financial Risk (FR) is setting the risk strategy across the bank to control the financial risk. The department provides strategic guidance on financial risk (credit, trading, and balance sheet), safeguards regulatory compliance, is responsible for model development for banking, trading and credit risk and acts as risk manager for the Global Treasury.
We are looking for an Agile Coach to implement one way of working within Financial Risk following the framework set by ING.
Your work environment
You are part of a Centre of Expertise of Agile Coaches (CoE AC) located within the GRS tribe. Within your CoE you develop your professional skills in your area of expertise and you develop the methodology for coaching on the job. You will be the agile coach dedicated to the Financial Risk organization.

Who are we looking for?
You are a natural and passionate motivator who helps people to get the best out of themselves. You support the organization in building an environment with focus on continuous improvement where everyone's common goal is to deliver and maintain outstanding products, striving for high-performing squads.

Trust is an important basis. You are strongly focussed on interaction, you connect people and clear communication is key for you. You are convincing in your performance and creative in your solutions. You know how to simplify complex issues and giving and receiving constructive feedback is a natural habit for you.

What will you do?
As an Agile Coach your main goal is to coach the Chapter Leads, Chief Product Owners, PO's, Squads and all other relevant roles within Tribes and Squads improving their Agile skills and behaviour while introducing ING Agile Way of Working.
You lead the desired culture change to create a maximum performance in every respect in order to deliver efficient and effective business value to our stakeholders (internal clients).
Your responsibility is to train the Squads and Chapters and coach them on a consistent and proper application of the principles of Agile. You continuously coach and challenge them to improve their way of working. Lead Problem solving sessions to support squads to solve impediments in a structured manner.
You will create and maintain customized Agile Training material for your squads, conduct boot camps to on-board new squads.
You will perform Agile Maturity Assessments for various squads using the ING standard Agile Assessment framework, identify gaps and ensure continuous improvements.
You will create collaboration mechanisms between Squads, PO, Chapter Leads to ensure alignment between respective stakeholders. You will mentor the POs, Scrum Masters to be self-sustaining in aligning Squads and Chapters, and in their interactions with their stakeholders.
You identify bottlenecks in the processes, and in the collaboration of squads.
You provide methods to solve these problems. You have an exemplary role in dealing with feedback and making sure the Squad members have the courage to give feedback proactively by enhancing a safe atmosphere.
Besides that you are present in reviews, retrospectives, stand-up meetings, planning sessions and other meetings, to coach the squad to further improve performance. You will support Tribe events such as Quarterly Business Review (QBR), Portfolio meetings, etc. You will work with multiple Squads / Chapters and ensure that the processes are in place to perform the roles effectively.
In addition, you coach the Chapter Leads on Agile Leadership and you stimulate a culture of continuous improvement throughout the organisation. You ensure that your squads know and understand the Orange Code and comply to it as squad and as individuals.
You are aware of the latest developments and trends with regard to Lean, Agile, Change management and Coaching and in your CoE together, you translate this to practical solutions, tooling and ways of working. You are responsible to share experiences, knowledge and information with other Agile Coaches in the CoE AC and within ING.

Do you recognize yourself in this profile:

  • At minimum HBO/WO or comparable working and thinking level
  • In-depth knowledge of Agile methods and expert in Lean
  • Experience in coaching of multiple Squads and Chapters
  • Certified Scrum Master (PSM or CSM) and Certified PO
  • Training-, coaching and change management experience
  • You have a strong personality and excellent people management skills: listening, motivating, observing, convincing and tenacious
  • You are good at group dynamics and coaching, stimulating behaviour change in Tribes and Squads
  • You cooperate, show courage, take responsibility, actively seek for help and feedback and dare to give feedback
  • You excel in commitment and integrity and thereby are a trusted person for the squads
  • You have sharp analytical skills and you are able to investigate complex problems and you are driven to simplify
  • You focus on fact-based understanding of situations and are results-oriented
  • You have experience in building high-performance Squads and Chapters
  • Knowledge of Risk is considered an asset
  • You are fluent both in Dutch and in English

Furthermore, you endorse ING's values (Orange Code). It is obvious that you find it naturally to behave according these values in your work and, like all ING employees, you are willing to take the banker's oath.

What do we offer?
Working at ING means working in a dynamic and international setting. Very important is individual development of our employees. In addition we offer an
• excellent salary
• a thirteenth month
• extensive trainings and education
• public transport season ticket (NS Business Card)
• full time position (36 hour week)

Please click on apply and upload your CV & motivation,
We are looking forward to your application!