For our office in Malta, we are searching for a talented professional to lead our Operations function. The role will involve the successful candidate in the full cycle of day-to-day business, ranging from Operations, Financial Control and Human Capital Management.

  • Competitive Base Salary + Discretionary Bonus + Complete Set of Benefits
  • Birkirkara, Malta
  • Permanent, Full time
  • Alter Domus
  • 2019-02-19

Head of Operations - Malta

Job Description:

As Head of Operations for Alter Domus Malta you will act as an overseer and guide for the local Corporate and Fund Services teams within the company. Your responsibilities will include, but not be limited to, the management of the reporting and KPI’s of the teams, while also playing a key role in the introduction, organisation, and motivation of talent. You will also establish policies that promote company culture and vision and support in expanding the business. The below tasks further elaborate your goals:


  • Provide technical and procedural support to the Corporate Accounting and Fund Services teams;
  • Evaluate business procedure efficiency in light of organizational objectives and apply improvements;
  • Review financial information and create/reforecast operational budgets to promote profitability;
  • Communicate with and update the Malta Country Executive and Head Office on all matters of importance;
  • Providing commentary, approval and/or analysis on billable hours, budget variance & write-offs;
  • Foster a corporate culture that promotes ethical practices, customer focus and service and integrity;
  • Maintain a positive work environment to attract, retain and motivate employees at all levels by promoting communication between colleagues for the benefit of information flow and problem resolution;
  • Coordinates with human resources department on staff recruitment and retention;
  • Provides mentoring to all employees and encourage continuous professional development, motivate them to maximise efficiency, performance to meet/surpass organisational goals;
  • Collaborate with the Country Executive on medium to longer term plans for corporate growth and evolution;
  • Participate in expansion activities such as the integration of newly acquired business and personnel;
  • Oversee customer support processes and organize them to enhance customer satisfaction.

Your Profile:

  • Proven extensive experience in a similar operations management function, preferably within an international financial services provider or asset management company;
  • Strong academic background within a relevant field;
  • Fully qualified accountant (ACA, ACCA);
  • Excellent organizational and leadership abilities;
  • Proven track record in people management and development;
  • Outstanding communication and presentation skills;
  • Strong knowledge of the Alternative Investment industry’s legal rules and guidelines;
  • In depth knowledge of diverse business, functions and principles;
  • Working knowledge of data analysis and performance/operation metrics;
  • Fluency in English, Maltese or any other language would be considered an asset;
  • Familiarity with MS Office and various business software (e.g. ERP, CRM).