Product Management Manager Product Management Manager …

in Selangor, Malaysia
Permanent, Full time
Be the first to apply
in Selangor, Malaysia
Permanent, Full time
Be the first to apply
Product Management Manager
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

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HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Product Management Manager.

Principal responsibilities
The Compliance Product Management team ensures that essential systems and data are available to enable Compliance to conduct effective and efficient investigations and analytics. The team is proactive and future-looking, shaping compliance technology and promoting its adoption across Compliance.
The role holder will be responsible for the identification, analysis and implementation of requirements for new capabilities used by Compliance to assess and analyse financial crime and reputational risk for all of the Bank's clients. This will require close and productive working relationships with the IT development team and Compliance analysts, and skilled relationship management with internal system owners, external data vendors and business stakeholders.

Impact on the Business
  • Develop specialist knowledge of the product management and data quality management process to support all new project and enhancement requests within the overall Compliance objectives.
  • Gather relevant data, costs and requirements to enable accurate and balanced decisions to be made.
  • Ensure requirements are communicated clearly, consistently and software delivery, operations and functional colleagues at all levels.
  • Be pro-active and seek opportunities to improve the system usage by engaging with all relevant stakeholders and subject matter experts in a collaborative manner.
  • Demonstrating product capabilities to new and existing users and conducting training as required.
  • May be required to augment software testing capabilities as necessary.

Customers / Stakeholders
  • Build networks and manage day-to-day relationships with all staff on technology related matters in Risk and Business.
  • Collate requests from business and risk for intelligence or opportunities to leverage Compliance technology and data to help in the prioritisation process.
  • Strengthen and broaden internal relationships with global functions, lines of business, regions, and countries who directly benefit from or interact with Compliance systems, including:
    • Regional Product Management colleagues within Compliance
    • Compliance stakeholders
    • Software delivery and operations colleagues
    • Lines of business stakeholders

Leadership & Teamwork
  • Provides support and direction at a global level and support at a regional level to the deployment of systems within Compliance.
  • Establish and promote a learning culture focused on open feedback and continuous improvement.
  • Pro-active and supportive of colleagues and able to demonstrate imitative and a logical approach to solving business issues.
  • Develop and share knowledge across the Compliance function.

Operational Effectiveness & Control
  • Ensure business and regulatory implications of system design and operation are proactively anticipated, considered and communicated throughout the lifecycle.
  • Establish manual and automated technical processes to ensure and evidence rigorous adherence to Group policies and management of operational risk.
  • Develop and present options to implement controls whilst retaining full benefit from investment in systems.
  • Maintain sound understanding of key threats and system vulnerabilities and engage proactively with risk stewards to mitigate the impact of compromise.

  • V e r y s tro n g k n o w l e d ge of t h e e x ter n al e n vi r o n m e n t - r e g u l at o r y , p o l i t i c a l , c o m p e t i t ors e t c.
  • B u s i n e s s a n a l y s i s , re q u i r e m e n t s g a th e r i ng a n d d e s i g n t e c h n i q u e s.
  • Cha n ge m a n a g e m e n t a n d i m p l e m e n t at i on m a n a g e m e n t t e c h n i q u e s a nd a p p r o a c h e s.
  • Knowledge of Agile development methodologies
  • Proven tra c k re c ord as an o u t s t a n d i n g a n a l y s t, c o n s u l t a n t a n d / or p r o j e c t m a n a g er
  • Overall f i n a n c i a l s er v i c es i n d u s t r y k n o w l e d g e w i th s p e c i f i c f u n c t i o n a l ex p ert i s e
  • E x te n si v e e x p e ri e n c e g a th eri n g r e q u i r e m e n t s a n d c o n d u c t i n g d e s i gn act iv i t y , w i t h a m i x of b u s i n e ss , o p era t i o ns a n d t e c h n o l o g y f o c u s ed pro j e c t s
  • E x p o s ure t o b u s i n e s s c a s e d e v e l o p m e n t a nd a s o u nd u n d e rs t a n d i ng of h o w d e s i g n e n a b l ers u n d erp i n b u s i n e s s b e n e f i t s
  • S tro n g e x p e ri e n c e of d e l i v eri n g c h a n g e i nto d i f f erent a u d i e n c es a n d m a n a gi n g i m p l e m e n t at i on i n b a n k i n g e n v i r o n m e n t s
  • E f f e c t iv e co m m u ni c at i o n, i n te r - p e rs o n a l a nd n e g o t i a t i n g s k ill s
  • Excellent decision making and problem solving ability
  • Sound judgmental s k ill s to i d e n t i f y a n d re s o l v e p r o b l em s
  • P r o v en a b i l i t y to work a cr o s s re gi o n s wh i l s t m a i n t a i n i ng a g l o b al p e rs p e c t i v e
  • P r o v en a b i l i t y to work w i th s e ni or s t a k e h o l d e r s a n d b u s i n e s s s p o n s ors

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.
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