Job description

Business type
Types of Jobs - Finance / Accounting

Job title
Client Operations Officer, Network Invoicing M/F

Contract type
Permanent Contract

Management position
No

Job summary

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Working hours: 9am - 6pm

Region: Luxembourg

What will you do?

• Fee Schedule/fee agreement interpretation & setup of fee rate into system/excel invoice template
• Retrieve and upload manual data collection for month end controls
• Generate / record invoice, perform control and provide justification on trend analysis
• Follow up on aged payables (unpaid outstanding invoices)
• Verify Sub Custodian's invoice by entity with correct payment method
• Justify break items on invoice payment mismatch against invoice amount
• Validation on high-risk processes
• Investigate and provide response to Network Management within KPI's timeline
• Coordinate with all related stakeholders to provide a consolidated response to supplier's query
• Perform impact calculation on potential invoice undercharge/overcharge queries
• Provide support on departmental or enterprise-wide initiative/projects

#LI-MS1

Position location

Geographical area
Asia, Malaysia

City
Putrajaya

Remote work
unauthorized

Candidate criteria

Minimal education level
Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

• Accounting & Finance degree or related experience
• Fresh graduates are welcome

Level of minimal experience
0-2 years

Experience

• Experience on client billing process and/or account receivables process
• Experience on Financial Services industry (e.g. Fund/Investor Services)
• Experience in SQL or Excel VBA is an advantage

Technical skills required

• Understanding and application of Fee Schedule/Fee Agreement with client
• Understanding of products offered to clients and its operational nature

Languages
English