Vice President, Middle Office Vice President, Middle Office …

Standard Chartered Bank Malaysia Berhad
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
Standard Chartered Bank Malaysia Berhad
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
Vice President, Middle Office
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

Middle Office Overview

Financial Markets Middle Office was set up in 2016 to deliver first class trade support, business enablement and accurate / timely trade representation in order to meet obligations to clients, counterparties and regulators. We are product and process subject matter experts aligned to the Global Financial Markets business providing follow the sun support, a continuous improvement mindset and industry connectivity.

Key Middle Office principles:
  • Business alignment / Product expertise: Product specialists who understand business priorities and strategy, define optimal solutions leveraging industry leading facilities and influence behaviour through countenance
  • Connect: Build bridges across the bank to simplify current operating model, create efficiencies and identify new opportunities
  • Leadership and Market presence: Own your domain and influence product evolution, define internal standards and shape future utilities through selective industry positioning
  • Risk Manager: Define the standard to effectively control the T-0 business day; understand regulations, key trends, and external incidents; voice opinions and concerns; protect the bank

The Role Responsibilities
  • Face of Operations to [Product] Desk Heads globally - single point of contact:
    • Insulate FM from post execution processing / queries, represent Operations functions
    • Build team profile with the Front Office
    • Stakeholder engagement, 2-way flow of information - "Trusted Advisor"
  • New business enablement and solutions, partner to deliver strategic FM initiatives:
    • Drive Operational readiness
  • Functional management of Global [Product] Middle Office:
    • Hubs: Drive global alignment and consistency, Follow The Sun support
    • Local Market: standardize where applicable, tailored processes / controls
  • Oversee query remediation, trade life-cycling and other day-to-day processing, ensuring timely escalation, in order to minimise risk
  • Oversight of GBS performance and deliverables:
    • Daily KPI monitoring vs SLA
    • Monthly Service Level Assessments
  • Active industry leadership and steer with global view:
    • Peer analysis
  • Own product MIS, cost-per-trade, touch points per trade
  • Rationalization of vendor costs / services across the lifecycle
  • Operations representation for external/internal and regulator scheduled audits:
    • Ensure Audit points are addressed within time lines
  • Drive continuous improvement and innovate:
    • Partner with Technology to deliver transformation
    • Work with FO to identify booking model improvements and drive efficiency
  • Achieve regulatory compliance and future proof the Middle Office model through a strong understanding of current rules and anticipation of upcoming regulations
  • Adherence to Ops Risk Framework standards of implementation and process management:
    • Continuous review of procedures and booking model

Our Ideal Candidate

Minimum Qualifications:
  • University degree preferred
Required Experience:

Domain knowledge of financial market products across Derivatives, FXMM, FI, Commodities in terms of product characteristics, risk, market data and P&L:
  • 10 - 12 years with Minimum 7 - 8 years Financial Markets experience ideally from a top tier bank
  • Experienced people manager adept in managing teams across geographies
  • Understanding of front to back process and systems flows
  • Strong industry connections including industry bodies, working groups and vendors
Required Skills:
  • Strategic thinker with strong people and process management expertise

  • Analytical and process improvement mindset
  • Strong inter-personal skills:
    • Confident communicator able to adapt style to Front Office and offshore colleagues
    • Ability to influence demanding individuals
    • Impact and gravitas to drive meetings with senior Ops and FO management
    • Demonstrate strong teamwork with internal and external groups
  • Thrive on working in fast paced environment while maintaining attention to detail

  • Fast learner with the ability to think out of the box and provide solutions

  • Knowledge of Murex preferable

  • Proficient in Excel (pivots, lookups and basic VBA an advantage)

Apply now to join the Bank for those with big career ambitions.