Senior Cloud Infrastructure Engineer

  • Competitive
  • Kuala Lumpur, Malaysia
  • Permanent, Full time
  • Standard Chartered Bank Malaysia Berhad
  • 20 Oct 18

Senior Cloud Infrastructure Engineer

About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities
Technology power's Standard Chartered Bank's vision and strategic agenda through the provision of innovative and efficient technology solutions; we deliver greater value to our business stakeholders; we improve the skills and flexibility of our people and work more effectively with our internal and vendor service partners.

The Cloud Infrastructure Services function is responsible for the delivery of all Cloud solutions across the Standard Chartered Bank Group. Cloud Infrastructure Platforms is responsible for the design, engineering and support of Private Cloud and Public Cloud Platforms. Within Cloud Infrastructure Platforms there are five teams namely Public Cloud, Private Cloud, Cloud Operations, Platform On-boarding, and Risk. The global team consists of approximately 40 highly skilled team members located in the Singapore, Malaysia, India, and the UK.

There is a requirement for a senior level Windows Cloud Engineer who will be responsible for evaluating, designing, and implementing complete infrastructure solutions from the ground up. You'll be working within a global team on innovative hardware, operating systems, hypervisors, containers, software defined networks and software defined storage to build out our next generation cloud computing solutions. This is a hands-on role with an emphasis on Windows Server AMI's ensuring full automated integration into the banks ecosystem whilst at the same time ensuring that the Windows offering is fully cloud ready for both Private and Public cloud. We are looking for a result oriented, self-starter who will be able to dive deep into problems and think outside of the box to create production ready solutions.

Key Roles & Responsibilities

·Run platform across Global Regions and ensure consistency in our use of Cloud Services.
·Evaluate and propose new technologies for business solutions.
·Interact with customers to understand business requirements and expectations.
·Establish best engineering practices through solid design decisions, processes, and tools.
·Technical product qualification (benchmarking, suitability, performance characteristics) of relevant hardware and software for use case requirements.
·Write server side code to create robust production offerings that are highly available, scalable and can cope with burst demand.
·Champion Agile best-practices, processes, and tools in support of DevOps processes.
·Ensure proactive capacity planning and expansions.

Special responsibilities for:

o Ensuring that Standard Chartered own images in the cloud environments are fully consistent with Bank audit and compliance requirements and fully consistent with the design ethos and technical requirements of external and internal cloud providers.
o Ensuring that all relevant platforms are being efficiently and appropriately supported in SCB CI/CD toolchains, including identifying opportunities for toolchain and operational practise improvements.
o Cloud platform estate management including license / support subscription oversight, control and best utilization, automation of estate reporting and management, including close collaboration with other Platforms.
o supporting adoption of containers and container control frameworks for external and internal Cloud Services, including container platform selection and design, cost and license planning and ensuring that self-service design/deployment/control web containers is appropriate for requirements.
o Incident Management for issues related to Private Cloud Services, acting as senior escalation point for Cloud Support, driving service restoration and stability during significant incidents.


·Take personal responsibility for understanding the risk and compliance requirements of the role.
·Understand and comply with, in letter and spirit, all applicable laws and regulations, including those governing anti-money laundering, terrorist financing and sanctions; the Group's policies and procedures; and the Group Code of Conduct.
·Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters.

Technology Competencies

·Required - deep expertise with Microsoft Windows Server & AD.

·Required - expertise in OpenStack.

·Required - deep expertise Software Defined compute, storage, networks (SDDC).

·Strongly advantageous - experience of deploying and controlling virtual machines in a cloud services environment, preferably with Amazon Web Services or other cloud providers such as Microsoft Azure or Google Cloud Platform.

·Required - experience and expertise in Continuous Integration / Continuous Deployment practise, tooling and techniques (Jira, Confluence, BitBucket, git; Jenkins, Artifactory, Terraform, Packer, Rundeck, Ansible, AppDynamics)

·Required - experience with at least one of data analytics tools such as Splunk and/or ELK.

·Required - Ability to write code. Ideally in Python or Java.

·Strongly advantageous - experience and demonstrable accomplishments as a DevOps or automation engineer.
·Strongly advantageous - experience of successful and demonstrable achievements in collaborative working with compliance, technology risk and regulatory requirement specialists.
·Advantageous - extensive experience and demonstrable accomplishments in selecting, designing and implementing automation and compliance frameworks that are applied to virtual compute resource deployments in the cloud.
·Advantageous - deep experience in multi-tier application architecture, development, deployment and support.
·Advantageous - knowledge of writing code to produce and consume RESTful API's.


·Demonstrates delivering services as a business (understanding and analysing the cost base of a service, controlling a recharge and recovery model)
·Vendor interaction, understand the product/technology lifecycle (end-of-life) and provide recommendation for changes/upgrades.
·Demonstrates tactical ownership for the management and support of assigned infrastructure areas.
·Participating in initiatives to maintain a secure, consistent, and effective global technical infrastructure service.


·Delivers by possessing productivity, professionalism, customer service attitude, attention to detail and quality; ability to multitask; strong interpersonal skills, strong verbal and written communication skills and adherence to standard operating procedures.
·Demonstrates ability to adapt to a rapidly changing environment and ability to take direction from multiple areas.
·Comfortable in an agile and fast-moving environment.
·Developing Self & Others through Coaching, Contributing to Team, continuously learning and sharing knowledge.


·Academic or Professional Education/Qualifications: IT related tertiary qualification or equivalent experience.
·Licences and Certifications / accreditations - Associate or Professional level of AWS Certification (SA, SysOps), ITIL v3

Apply now to join the Bank for those with big career ambitions.