Senior Audit Manager
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
The Senior Audit Manager, Operational Risk supports execution of the Bank's strategy for the audit coverage of Operational Risk. The role also includes audit execution across other Principle Risk Types. Operational Risk is one of the Bank's 10 Principal Risk Types.
As the home supervisor, the PRA sets out mandatory audit coverage of the Bank's overall Operational Risk ("OR") management system (controls and governance); CRR320a. This coverage focuses on the Operational Risk Principal Risk Type Framework (PRTF), its supporting policies / standards, and governance oversight provided by the Group Non-Financial Risk Committee. The OR-PRTF applies across the Group's geographic footprint, in subsidiaries and branches. Its underlying Control Assessment Standard (OR-CAS) operationalises evidence-based risk and control monitoring across all process universes (PUs).
All Principal Risk Type Framework owners (at country and group-level) utilise OR-CAS output to support their second line oversight. As a result, the role demands technical expertise and engagement with senior stakeholder at the Group-level. The role has two sets of Bank stakeholders that further defines scope of responsibility:
- Internal GIA stakeholders (Product Heads of Audit, Country Heads of Audit) providing guidance and support to enable a consistent approach to (i) auditing the operation of OR-CAS at business client (product) / functions, and (ii) auditing OR supervisory controls at levels below the Group.
- Internal non-GIA stakeholders (Senior Managers in Group Operational Risk) providing audit service through periodic delivery of audits of controls and governance.
GIA represents the third line of defence and provides independent assurance of the effectiveness of management's control of business activities (the first line) and of the control processes maintained by the Risk Framework Owners and Policy Owners (the second line). GIA works with the Group's other control functions, such as Finance, Risk and Compliance, but does not place unqualified reliance on their work. GIA is an independent function whose primary role is to help the Board and Executive Management to protect the assets, reputation and sustainability of the Group.
As defined in the Audit Charter, all staff in GIA must exhibit the highest level of professional objectivity in gathering, evaluating and communicating information about the activity or process being examined. They must make a balanced assessment of all the relevant circumstances and not be unduly influenced by their own interests or by others in forming judgments. GIA will adhere to the Definition of Internal Auditing, the Core Principles for the Professional Practice of Internal Auditing, Code of Ethics and the Standards for the Professional Practice of Internal Auditing that are published by the IIA. It is expected that all members of GIA strive to operate as role models for the Group's valued behaviours. GIA methodology has defined "Habits of a Human Auditor" which are aligned to the Group's valued behaviours and communicated across the function.
In addition to the responsibilities defined in the Audit Charter, the Senior Audit Manager is expected:
- To act as a Team Leader on assigned audit work involving Operational risk across the Group. This will entail managing the auditors working on the audit to deliver the Audit Planning Memo, Controls Document, agree issues and action plans with management and submission of draft report to the Team Manager for review;
- To act as Team Manager and take responsibility for overseeing the delivery of high quality audits, including finalising of audit issues and the audit report;
- To confirm that assigned audit work, as well as the work carried out by team members is executed in an efficient and effective manner, within the given budget and timelines, and in line with GIA methodology standards.
- To clearly identify the risks and impact of issues during issue writing, agreeing these issues with management and obtaining quality management action plans to mitigate the risks raised;
- To lead continuous monitoring of assigned countries / portfolio areas, and to build and maintain engagement with stakeholders;
- To take responsibility for the design and implementation of department wide exercises such as annual planning, risk assessment and training;
- To support GIA audit teams by providing product/country knowledge and expertise for their audits relating to the individual's area of responsibility;
- To attend and present at formal committees and Group meetings on behalf of the HOA or for their own area of responsibility, as required, e.g. Governance Committees and Country Non-Financial Risk Committees; and
- The individual will support the HOA in their role as the GIA portfolio/country subject matter expert, depending on the skills of the individual.
- Issue validation: all audit issue action plans agreed during audit fieldwork should be tracked through to completion in accordance with methodology requirements
- Support the HOA where required, in the development of the GIA risk assessment and development of an appropriate audit plan for the HOA's assigned portfolio;
- Support the HOA to confirm that audits assigned to the individual in the GIA audit plan address the key risks identified in the detailed risk assessment and in the audit planning process, and meet relevant regulatory requirements and expectations that are required to be covered by GIA;
- Support the HOA to assess the assigned audit plan to confirm that it remains relevant throughout the year as the risk profile of the business changes. Propose changes as appropriate; and
- Ensure that audit team operates in line with the Audit Charter during engagements, remains independent from management and free from interference.
- Assist the HOA to effectively manage the cost of assigned audits within the allocated budget for audit engagements; and
- Identify and implement opportunities for cost savings and optimal productivity of assigned audit engagements.
- To act as a Team Lead or Team Manager on assigned audit work involving Operational risk across the Group. This will entail managing the auditors working on the audit to deliver the Audit Planning Memo, Controls Document, agree issues and action plans with management and submission of draft report to the Team Manager for review;
- Provide clear guidance, detailed review and supervision of the audit team's work so that audit deliverables meet quality standards and timelines in line with the GIA methodology;
- Provide guidance on business/audit technical knowledge and management skills to team leaders and team members to enable them to effectively deliver their assigned contributions for an audit;
- Provide technical input and challenge on audit work being undertaken within the scope of assigned product / country area of responsibility. This will include working with the audit team to produce high quality outputs which address the risk;
- GIA methodology should be adhered to in all areas of the audit engagement, as well as raising team members' awareness and understanding of the methodology;
- Demonstrate sound knowledge of both business/technical areas and expert knowledge in the audit process, including the GIA system, to ensure that audit work is carried out to a high standard that meets all methodology and GIA system requirements;
- Take the lead in presenting the draft report in the GIA report review process (to the tollgate or report approver); and
- Have a thorough understanding of the regulatory landscape and to ensure that all key regulatory concerns are covered in the audit scope.
- Monitor the implementation/delivery of the agreed issues/audit plans for the audits assigned, understanding the key risks arising, provide advice on resolution of issues to auditees/action plan owners and escalate audit findings that remain unresolved.
- Support the HOA to update the relevant assigned risk assessments as part of the Continuous Risk Assessment on a regular basis so that changes in risk profiles are identified in a timely manner, proposing changes to the assigned audit plan to the HOA, as appropriate;
- Promote early identification and escalation of risks, issues, trends and developments to relevant stakeholders. Be prepared to raise issues/concerns outside the normal audit process;
- Attend relevant meetings relevant to assigned country / product area (e.g. Management Groups and Committees) at the request of the HOA to keep up-to-date on key business matters and provide the right challenge to ensure risks are appropriately identified, discussed and timely remediation plans are put in place;
- Adopt an anticipatory approach to risk assessment through stakeholder engagement and monitoring of the external environment to improve audit planning; and
- Review MI and reports regularly to keep up-to-date with key trends within the business.
People and Talent
- Establish and maintain effective working relationships with the management of business units which fall under risk assessment responsibility.
- Demonstrate strong leadership and ability to motivate and guide audit team leaders and members
- Influence change within the department by highlighting potential enhancements;
- Identify growth areas at the start of each audit, and discuss with the Team Manager on how best to develop them during the work;
- Provide written performance feedback to team members at the end of an audit. Review and agree the feedback provided with the Team Manager;
- Identify and successfully complete key internal training for self-development;
- Facilitate the development of audit team members by providing on the job training and recommending formal training to support GIA activities; and
- Support the HOA to proactively spot talent for GIA.
Regulatory & Business Conduct
- Assist the HOA to manage the relevant Product/Country clients, and establish good working relationships to help the businesses improve the control environment and keep updated with changes in the business impacting their risk profile;
- Propose changes to audit plans to the HOA, as appropriate, so that the audit plan remains relevant;
- Lead by example on how to communicate audit-related matters and resolve any conflict between auditors and auditees during the course of an audit. Use networks and relationships to build engagement and achieve results;
- Delays in the execution of audit work should be escalated in a timely manner, both to auditee management and GIA management;
- Be able to clearly explain issues identified along with the risks and root causes to GIA and business management, using language designed to be understood by non-experts; and
- Assist the HOA/ to manage the relevant Product/Country stakeholders, as appropriate, and establish good working relationships to help the businesses improve the control environment and keep updated with changes in the business impacting their risk profile.
- Display exemplary conduct and live by the Group's Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Support GIA to achieve the outcomes set out in the Bank's Conduct Principles
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Designated business stakeholders, typically related to individual audit assignments and the assigned portfolio; and
- GIA stakeholders - team leaders, team members, team managers, Product, Functional, Country and Regional Heads of Audit.
Our Ideal Candidate
- Embed Here for good and Group's brand and values in GIA; and
- Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
- Experienced career internal (or external) auditor, or operational risk practitioner
- Professional audit certification preferred
- Core knowledge across a range of risk types, though advanced knowledge in operational risk.
- Advanced understanding of regulatory guidance and requirements around Operational Risk management
- Core understanding of AMA (Advanced Measurement Approach) quantitative risk models
Apply now to join the Bank for those with big career ambitions.