Product Manager, Personal Loan

  • Competitive
  • Kuala Lumpur, Malaysia
  • Permanent, Full time
  • Standard Chartered Bank Malaysia Berhad
  • 25 Nov 17 2017-11-25

Product Manager, Personal Loan

Job Description
Retail Banking Products (RBP)

Product Manager, Personal Loan M?? Head, Personal Loan
DIRECT REPORTS (by position name) INDIRECT REPORTS (total number)
The position is responsible to run and manage the personal loan products in SCB Malaysia.

Key result areas for the individual are:

• Manage the product development lifecycle and marketing
• Drive and develop acquisition programs for various channels
• Act as a catalyst to drive unity in purpose and action, which ultimately leads to the timely release of quality products, campaigns & services - resulting in bottom line growth
Business Management

• Financial Targets
• Product ENR growth
• Product Revenue & PBT growth
• Disbursement growth
• New product launches / re-launches and new business tie ups

• Franchise development targets
• Business and market share growth
• Contribution of personal loan to the overall retail banking business
Credit/ Policy Interface on underwriting or  policy related issues
Client Acquisition and Client Relationship Sales processes and product feedback  to achieve business KPI
Legal & Compliance Legal and compliance issues for any portfolio or product program
Operations / CEPG Process Governance, Operations and Customer Experience related issues.
Marketing Yearly marketing plan i.e. marketing collaterals and Product/Campaign promotional initiatives i.e. ATL / BTL
Branch Banking and Operations Any service related issues, waiver policies, escalations
Knowledge and Skills
• Sound knowledge of managing of end to end personal loan products
• Good knowledge of market and customer segments
• Good analytic and critical thinking skills
• Strong communication and negotiation skills with the ability to influence outcomes.
• Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit..
JOB HOLDER Product Manager, Personal Loan
LINE MANAGER Head, Personal Loan
DEPARTMENT HEAD Head, Retail Banking Products

Diversity and Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.