Performance Improvement - IT Advisory (Robotics) Associate / Senior Associate

  • Competitive
  • Kuala Lumpur, Malaysia
  • Permanent, Full time
  • Ernst & Young Malaysia
  • 22 Mar 19

Performance Improvement - IT Advisory (Robotics) Associate / Senior Associate

The Robotics Consultant plays a key role in taking the responsibility for client facing requirements gathering to capture as-is process and map to-be process vision. The role involves identifying automation blockers and identifying automation enablers and articulating them to the client. The Consultant is also responsible for producing the process definition document (PDD), a keystroke level process map to transition process into the next stage of delivery and bringing understanding of business process / robotics to support development / testing during delivery.

  • Work with the business to identify automation opportunities, by analysing new processes and assessing feasibility
  • Analysing, understanding and documenting the business processes in detail where required
  • Identifying and communicating the technical infrastructure requirements
  • Strong experience in RPA tools (any of them) - Blue Prism, Automation Anywhere, Open Span, or UI Path
  • Creating and maintaining RPA solution documentation
  • Developing, configuring programs, scripts and objects that are efficient, well structured, maintainable and easy to understand
  • Analyse client's as-is business processes by getting the Project Definition Document (PDD) and design a RPA plan in eliminating the unnecessary / non-value activities
  • Supporting existing processes and implementing change requirements as part of a structured change control process
  • Problem solving issues that arise in day to day running of automation processes and providing timely responses and solutions as required
  • Creating and documenting test procedures and scenarios for UAT phases
  • Supporting the Client operational teams during the UAT and rollout phases
  • Supporting existing processes and implementing change requirements as part of a structured change control process
  • Problem solving issues that arise in implementing RPA processes and providing timely responses and solutions as required
  • Working in a project environment, communicating any identified risks and issues to the project manager accordingly and providing inputs to the change control process

Skills and Qualifications
  • 6-8 years of working experience in programming / coding / automation / analytics field(s), where 2-3 years of experience in robotics automation implementation / delivery
  • Accredited and with hands on experience in any of the RPA tools such as Blue Prism, Automation Anywhere, UI Path or OpenSpan
  • Good programming knowledge in MS Excel, MS Access, Visual Basic, HTML, SharePoint
  • Knowledge in Business Intelligence Tools and Client/Server scripting languages would be added advantage
  • Demonstrate good analytical and problem solving skills in process automation
  • Demonstrate strong verbal and written communication skills and the ability to interact effectively with clients
  • Collaborative working style to engage with the rest of the team and ensure delivery
  • Creative and Innovative thinker to propose and/or implement new process solutions

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you'll be a confident team player equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you're ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you.

What working at EY offers

EY offers a competitive remuneration package commensurate with your work experience where you'll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy. Plus, we offer:

  • Support, coaching and feedback from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that's right for you

About EY

As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we'll make our ambition to be the best employer by 2020 a reality.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.