Job Description

Key Responsibilities

• Review and moderate content in native Japanese language across various platforms (to support market-specific content moderation and cultural accuracy)

• Apply content policies while considering native Japanese linguistic nuances, slang, and cultural context

• Identify harmful, misleading, or sensitive content specific to the niche Japanese speaking market

• Ensure compliance with platform guidelines and legal standards

• Stay updated on Japanese internet trends, viral topics, and digital behavior

• Handle sensitive or explicit content professionally and objectively

• Maintain high standards of accuracy, quality, and productivity

• This level of expertise is not substitutable with non-native or intermediate speakers

Technical skills

• It is mandatory to be fully independent in writing, reading and speaking in the native Japanese language and possesses strong understanding of Japanese culture, social norms, humor, slang, and regional context

• Ability to interpret meaning beyond direct translation, including tone, intent, and implicit messaging

• Capability to make accurate judgment calls on culturally sensitive content

• This level of expertise is not substitutable with non-native or intermediate speakers

• Online community experience and exposure

• Experience with confidential information collection and management (preferable)

Soft Skills

• Strong attention to detail and quality

• Neutral and unbiased mindset when reviewing diverse content

• Ability to work independently in a fast-paced environment

• Good analytical and research skills

• Adaptable and quick learner

• Strong emotional resilience when handling sensitive material

• Good time management and task prioritization.

Other Requirements

• Willing to work in a 24 by 7 shift environment

• Comfortable working with explicit and sensitive content

• Able to manage high-pressure scenarios with professionalism

• Strong interpersonal and communication skills

About Cognizant:

Cognizant (Nasdaq: CTSH) engineers' modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.