Operational Risk Management – Designer Operational Risk Management – Designer …

Hong Leong Bank Berhad
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
Competitive
Hong Leong Bank Berhad
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
Competitive
Operational Risk Management – Designer
Functional (job responsibilities)
  • Ensure incentive calculation are accurate and meet the timeline given by HR and Finance
  • In charge of the maintenance of current system like Sales Force Management System, SIR.
  • Ensure all reports required by management are done accurately and completed within given timeline
  • Proactive provide support and feedback to product owner,branch and channel staff,vendor and others internal customers.
  • Attend to any other administrative function for Tender Opening-key holder & recall.
  • Attend to HL Group Management programs and perform any task required by Management from time to time as may be required.
  • Attend inquiries and valid appeal cases from stakeholders and sales team.
  • Support all short-term tactical sales campaign.
  • Support and planning for Incentive Automation. Task includes :

    • User Requirement Specs (URS)
    • User Acceptance Test (UAT)
    • Scheme set up and parameter
    • Sales Data validation and checking
    • Logic criteria, parallel run, incentive computation validation, etc
    • Monthly statement generation, parallel run , sales & incentive inquiry, manual incentive adjustment, incentive appeal and others.


Managerial (team/group responsibilities)
  • Provide training and guidance for staff career growth and advancement.
  • Create conducive and friendly working environment among colleagues,
  • Create and encourage team work among colleagues.


Organizational (organizational responsibilities)
  • Execution of Excellence in customer service quality.
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