Onsite Desktop Support Engineer
Responsibilities and Duties
- Oversee and update assigned support service requests.
- Handle daily technical support activities on desktop support, data network and server management.
- Setup desktop computers and peripherals and test network connections.
- Install and test desktop software applications and internet browsers.
- Train end users on usage of computer hardware and software.
- Develop and manage effective professional working relationships with contractor personnel, co-workers and clients.
- Adhere to policies as per corporate manuals and directives.
- Extend computer support for systems software and hardware.
- Setup computers and install software for various applications and programs.
- Interact with staff on desktop problems and their resolution.
- Network and connect computers within organization to better communication.
- Maintain computer peripheral devices like printers and resolve associated problems.
- Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role for more than 2 Years
- Hands-on experience with Windows environments
- Working knowledge of office automation products and computer peripherals, like printers and scanners
- Knowledge of network security practices and anti-virus programs
- Ability to perform remote troubleshooting and provide clear instructions
- Excellent problem-solving and multitasking skills
- Customer-oriented attitude
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Nov 28 2019
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 193 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.