• Competitive
  • Kuala Lumpur, Malaysia
  • Permanent, Full time
  • Citigroup Transaction Services (M) Sdn Bhd
  • 12 Dec 17



  • Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur
  • Education: Bachelor's Degree
  • Job Function: Operations
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 10 % of the Time
  • Job ID: 17071883


  • Regional GATE Manager for the Project Analyst function with Citi Anti-money Laundering Operations. Supporting the implementation and ongoing operation of globally consistent project analysis, control processes, including data quality testing. Manage Data change requests end-to-end and track, escalate and resolve any data anomalies
  • Allocating and managing work across a team of UAT members for all ASPAC UAT project
Decision-making on when to:
  • Meeting UAT project deadline and ensure quality of APAC UAT projects
  • Simplify and enhance UAT process and procedure at Global level to ensure global consistency across UAT approach and strategy
  • Bring innovative tool/ideas in improving the manual testing across all APAC UAT project
Key Responsibilities:
  • Working closely on Global/regional/local initiative like (eg Rainbow)/Virtual hubs and provide quick analysis and resolutions
  • Work closely with Global UAT manager/cross regional and functional teams on UAT approach and strategy
  • Building and applying knowledge of money laundering processes while carry out UAT projects, especially from Operations perspective
  • Plan and strategize UAT activities including the pre UAT and closure process
  • Interfacing with the local/region or Global Business, Regional/Country MRM team, Regional AML Technology and Business Technology representatives to manage the escalation throughout the UAT projects
  • Produce progress status reports on various initiatives for senior management reporting based on request
  • Ensuring that the team are using global standard policies, procedures and tools across all UAT projects
  • Developing operational initiatives, benchmarks and metrics for standards of performance
  • Ensuring that the team operates within agreed business Service Level Agreements (SLAs) and confidentiality standards
  • Preparing management reports and scorecards covering global activities for senior management (if any)
  • Working with subject matter expertise for developing an automated work flow tool
  • Supervise team members on systems and processes
  • Developing Service Level Agreements (SLAs) with Regional stakeholders
  • Supporting the successful accomplishment of internal audits related activities as they apply to the department
  • Implementing integrated processes and procedures aimed at meeting internal and external regulatory or policy guidance
  • Resources planning and goals setting for UAT team members


  • Minimum 10 years of relevant industry and work experience with 2-3 years in managerial capacity. SDLC knowledge/experience is must.
  • AML/Compliance knowledge is must and MANTAS product knowledge is preferable. Candidate with Citibank experience is preferable
  • Comprehensive knowledge of Technology, Product Processor, Compliance, AML policy, financial services, investment and retail banking products/services - back and middle office operations
  • Strong project management skills and at least 3-5 years testing experience
  • Excellent English written and verbal communication skills
  • Demonstrated initiative and creativity in problem solving
  • International experience in a multinational corporation with a proven ability to work with people across geographic regions/countries and diverse cultures
  • Computer Literate. Proficient in Windows applications and experience with automated workflow tools (Archer) preferred
  • Basic understanding of data administration within a database environment
  • Working within an environment of tracking issues and liaising with multiple parties to facilitate resolution
  • Banking/Finance/Business background
  • Demonstrated ability to work independently, interact effectively, with different levels of management and to operate with excellent corporate work ethics (timely, honest, respectful and considerate to co-workers)
  • Bachelor's Degree