• Competitive
  • Kuala Lumpur, Malaysia
  • Permanent, Full time
  • Citigroup Transaction Services (M) Sdn Bhd
  • 20 Apr 18

MYS CTSM KL - Custody Operations Analyst - Assistant Manager

MYS CTSM KL - Custody Operations Analyst - Assistant Manager

  • Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur
  • Education: Bachelor's Degree
  • Job Function: Operations
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 18021739


Description

Main Responsibilities:
  • Produce high quality and timely deliverables as stipulated in the Service Level Agreement on Securities Custody processing related functions (eg Income and Corporate Actions payment, Account Opening process, Security Coding maintenance, etc.)
  • Provide prompt advice to regional branches to ensure smooth operations and service delivery
  • Reconciliation of payment confirmation from sub-centers with system records
  • Work proactively with the respective operations team to investigate and resolve exceptions or clients' queries
  • Adhere to corporate policies and participate in self assessment, quality reviews and audit
  • Ensure smooth day-to-day operations service delivery, and provide guidance and support to junior staff
  • Perform routine checks to ensure strict adherence to procedures and controls established within the unit and department
  • Participate in new system release and client testing to ensure seamless transition
  • Adherence of  regulatory and bank policies, ensure compliance at all times
  • Identify and resolve business/technical issues together within the business and systems support group
  • Participate in process improvement to streamline workflows and procedures writing


Qualifications

  • Minimum 1 year working experience working in daily operations environment, and preferably with more than 2 years working experience in related/similar field, especially in Securities/Custody, and/or Global Markets processing
  • Specific experience in Securities related functions eg Corporate Actions/Asset Servicing, Settlement, SWIFT message and Data Maintenance, Account Opening, Custody Tax Services will be an added advantage
  • Flexible to work on Malaysia public holidays, and in non-standard/shift hours where required
  • Team oriented and  ability to work under pressure
  • Ability to achieve business objectives without compromising controls and risk parameters established
  • Strong execution skills in a multi-tasking mode and follow-up effectively
  • Self-starter with excellent attitude, communication and interpersonal skills
  • High level of accuracy and attention to detail
Kuala Lumpur, Malaysia Kuala Lumpur Kuala Lumpur MY