• Competitive
  • Kuala Lumpur, Malaysia
  • Permanent, Full time
  • Citigroup Transaction Services (M) Sdn Bhd
  • 21 Jan 18

MYS CTSM KL - AML Sanctions Screening Operation Team Lead

MYS CTSM KL - AML Sanctions Screening Operation Team Lead

  • Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur
  • Education: Bachelor's Degree
  • Job Function: Operations
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 17082259


Operations Support Manager
  • Manage a team of investigation operations analysts and review all recommendations raised by these GSO Analysts & Senior Analysts; agree with recommendations or request further investigation
  • Escalate potential risks on a timely manner to the management
  • Significant knowledge and expertise of AML and sanctions regulations (OFAC, UN), risks and typologies; other regional regulations applicable
  • Responsible for ensuring rational documentation for clearing name matches and  escalate issues/risks to the management in a timely manner
  • Capacity planning and managing a team of analysts and senior analysts
  • Interacting with different business units including Risk and Control, Systems & Support, country & Regional Compliance team
  • Understanding and applying the Know Your Client process within the organization
  • Support CIP & Metrics role continuous process improvement
  • Managing relationship with Audit Risk Review and ensuring compliance with internal control requirements
  • Monitoring and oversight on adhering to the turnaround time for the services as defined in the SLA & escalating issues
  • Supporting the successful completion of internal Risk and Control Self-Assessment (RCSA) program
  • Supporting implementation of new products during UAT of systems and processes
  • Building and applying knowledge of Sanctions Screening processes
  • Previous capacity in managing Screening teams and/or coordinating other regional hubs is a requirement


  • Required: Computer Literate - Proficient in Windows applications (Word, Excel, etc.)
  • Required: Proficient in internet & commercial database searches
  • Required: Strong written communication skills
  • Required: Strong oral communication skills
  • Preferred: 4 to 5 years experience in banking operations, compliance and audit background
  • Preferred: Anti Money Laundering or sanctions screening experience
  • University degree/ Diploma in any discipline
  • Leadership with the ability to see the big picture without losing attention to detail
  • Relationship management skills with the ability to handle conflict and negotiations