• Competitive
  • Kuala Lumpur, Malaysia
  • Permanent, Full time
  • Citigroup Transaction Services (M) Sdn Bhd
  • 22 Jan 18

MYS CTSM KL - AML Business Trainer

MYS CTSM KL - AML Business Trainer

  • Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur
  • Education: Bachelor's Degree
  • Job Function: Operations
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 10 % of the Time
  • Job ID: 17080541


Job Purpose:
The role of a Business Trainer is integral to the successful creation and delivery of content for GFIU Procedures & Training. The delivery and development of training is based on principles of adult learning using a variety of instructional methods and media appropriate for the proposed learning including advanced level workshops.
Job Context:
AML mitigates money laundering and terrorist financing risks for Citi and its customers in the global marketplace. It uses skilled analysts, state-of-the-art technology and globally standard policies and procedures to ensure effective monitoring and reporting of suspicious activities.
Key Responsibilities:
  • Delivery of AML training courses which are tailored to meet specific requirements or program
  • Delivers product, technical, systems, behavioral and skill-based training in a classroom or virtual environment which includes supporting the delivery of any local training requirements
  • Delivers globally developed curricula in a consistent manner
  • Plan, prepare, organize and execute training deliveries within agreed timeframe
  • Displays solid knowledge of course content and materials
  • Manages the learning environment to ensure desired outcomes are achieved including the transfer of knowledge
  • Provides expertise and support for project related training
  • May develop presentations on various training or supplemental topics for delivery
  • Uses assessment tools to measure and analyze training results and identify gaps in learning which will need to be addressed
  • Partner with SMEs, line and mid-level management to create effective learning experiences
  • Collaborates with key stakeholders to ensure training outcomes are met which includes providing input to individualized coaching plans with Reporting Managers
  • Administer classes in the GLMS including the scheduling, closing, and final reporting of classes
  • Trouble shoot training related issues within GFIU P&T which includes communicating curriculum gaps to Design and Development team
  • Coordinate facilities and materials needed for classes taught in regions supported
  • Produce, maintain MIS reports and records for GFIU P&T; adhering to Record Management requirements
  • Influences decisions through advice, counsel and/or facilitating services to others in area of specialization
  • An effective change agent; proactive in anticipating and initiating transformation programs which improves business processes
  • Support entitlement process for trainees when needed
  • Support translation process for materials when needed
  • Adherence to GFIU P&T MCA and Audit requirements at all times, which includes supporting all internal and external reviews of these with urgency


Knowledge and Experience:
  • At least 2 years experience in a business / operations environment
  • At least 1 years experience in delivering training coaching or mentoring of junior employees on the job
  • AML or training background required
  • Technology experience with SharePoint
  • Track record of success delivering high quality work in a fast paced and dynamic environment
  • Bachelor's degree required
  • ACAMS, ICA or equivalent industry certification preferred
  • Bilingual will be an added advantage (APAC - Chinese, Japanese or Korean
  • Exceptional Service, verbal and writing skills
  • Proven research skills
  • Strong Communication and Interpersonal skills
  • Advanced proficiency in Microsoft Office products; must be proficient in excel
  • Collaborates in a team environment
  • Self-starter
  • Strong analysis skills
  • Proven ability to work effectively with business client and systems staff
  • Multi task at high levels
  • Diligent in meeting deadlines
  • Commitment to quality and attention to detail