• Competitive
  • Kuala Lumpur, Malaysia
  • Permanent, Full time
  • Citigroup Transaction Services (M) Sdn Bhd
  • 17 Jan 18

MYS CTSM - Custody Operations Manager

MYS CTSM - Custody Operations Manager

  • Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur
  • Education: Bachelor's Degree
  • Job Function: Operations
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 18000073


Main Responsibilities:
  • Lead and manage teams who are responsible for Securities related operations processing
  • Ensure smooth day-to-day operations service delivery, and provide guidance and support to team member
  • Cash and stock reconciliation
  • Work proactively with the respective operations team to investigate and resolve exceptions or clients' queries
  • Liaise closely with CSO on any potential settlement or buy-in issues
  • Investigate any problems or operational errors occurring until closure
  • Ensure proper control on daily processes and adherence to internal departmental policies
  • Procedures on manual instructions policies are followed strictly
  • Manage staff performance; facilitate staff hiring, training and development
  • Managers immediately to seek fast resolutions while containing risk and franchise exposure
  • Proactive in assisting the departmental related functions on ad hoc basis


  • Minimum 5 year working experience working in daily operations environment, and preferably with more than 2 years working experience in related/similar field, especially in Securities/Custody, and/or Global Markets processing
  • Specific experience in Securities related functions eg Settlement, SWIFT message will be an added advantage
  • Flexible to work on Malaysia public holidays, and in non-standard /shift hours where required
  • Team oriented and  ability to work under pressure
  • Ability to achieve business objectives without compromising controls and risk parameters established
  • Strong execution skills in a multi-tasking mode and follow-up effectively
  • Self-starter with excellent attitude, communication and interpersonal skills
  • High level of accuracy & attention to detail