Head of COE and System Technology Head of COE and System Technology …

Manulife Life & Manulife Asset Management
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
Manulife Life & Manulife Asset Management
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
Head of COE and System Technology
Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description
• Responsible for executing technical and business projects across multiple stakeholders; developing analysis to support process and project improvements
• Facilitation and problem solving
• Leadership and coaching skills to build High Performing teams
• Works with teams to drive issue resolution
• Provides leadership support for small groups and teams
• Regional variations: resource management, recruiting, hiring, workforce planning, contractor engagement, etc.
• Coordinates across senior stakeholders to resolve complex issues
• Executes on strategic resource planning, leads management activities
• Coaches technology teams as needed and select leaders
• Builds high performing teams
• Significant impact to multiple teams
• Drives the success of a team based on outcomes
• Removes barriers for team to deliver

Job Requirements:
• Demonstrates understanding of how technology supports Manulife's strategy
• Strong detail orientation
• Awareness of full-technology stack
• Understands cross team structures, team cultures, cooperation & information sharing within the company
• Strong understanding of internal processes and how to manage to expedited outcomes
• Strong interpersonal skills
• Strong conflict resolution skills
• Able to work across teams to drive best outcomes
• Solution focused with strong understanding of outcomes
• Strong working knowledge of internal processes
• Able to work across Project Management and Resource Management to manage complex demands within assigned teams
• Strong Intake and demand planning
• Fit for purpose and usually refined quality
• Constantly learns from both success and failure
• Good organizational and problem-solving abilities that enable you to manage through creative abrasion
• Good verbal and written communication; able to effectively articulate technical vision, possibilities, and outcomes
• Experience in microservices architecture, NodeJS, React, SQL Server and MongoDB.

If you are ready to unleash your potential it's time to start your career with Manulife/John Hancock.
About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers. As of March 31, 2020, we had $1.2 trillion (US$0.8 trillion) in assets under management and administration, and in the previous 12 months we made $30.4 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.