Head, Business Centre, Business Banking

  • Competitive Remuneration Package
  • Kuala Lumpur, Malaysia
  • Permanent, Full time
  • Maybank
  • 30 Nov 17 2017-11-30

Formulate and implement competitive customer retention and utilization strategies to drive and develop the profitability of the business


  • Initiate business development activity with new customers and expand business with existing customers.
  • Cross-sell a wide range of banking products and services including Treasury, Payments and Cash Management, Trade Services, Deposits, etc. with support from product specialists.
  • Effective management of asset quality.
  • Drive and manage the performance of respective BCs for short and long-term performance and ensure loans targets and other Key Performance Indicators are met.
  • Strategize and implement action plans to grow BC’s business by identifying and source quality customers
  • Enhance CFS profitability through increase share of customer wallet, high customer retention and improve utilization of facilities
  • Maintain high standard of credit memos submitted by vetting all credit proposals submitted to ensure quality and compliance with Bank’s risk parameters and guidelines
  • Monitor all SMAs closely and to take preventive action to maintain good asset quality.


  • Lead and motivate a team.
  • Ensure that high attention to details is performed consistently and regularly.
  • Ensure quality of credit proposals submitted.
  • Staff training development.
  • Able to perform/work under pressure, independent and a good team player.
  • Building an enduring relationship with customers and managing their expectations for meeting credit needs through the provision of total customer solutions tailored to their requirements.