GT BE Application Support - Risk & Compliance GT BE Application Support - Risk & Compliance …

CIMB Malaysia
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
Competitive
CIMB Malaysia
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
Competitive
GT BE Application Support - Risk & Compliance
To provide Application Support function for the T&O Business Enablers - Risk & Compliance application systems.

Key Responsibilities *

Application Support

· Responsible for meeting all application support SLA's within T&O Business Enablers application systems.

· End-to-end responsibility for all defects, including root cause analysis and permanent corrective actions.

· Executes application support strategies from Incident to Problem Management within T&O Business Enablers application systems.

· Participating role in application support to encourage and build desired organisational culture, values and reputation in the T&O Business Enablers application support team

· Involvement with other pillars to drive and facilitate collaboration across support teams for sharing of best practices.

People Management

· Provides support to other Application Support team members and to achieve T&O Business Enablers overall support objectives.

Regulatory Compliance

· Ensures compliance with regulatory requirements (eg. BNM, MAS, etc.) and internal/external auditors.

Qualifications
Qualifications
(Basic Degree/Diploma etc.)

· Diploma or Bachelor's Degree in Information Technology or equivalent.
· ITIL Professional Qualification is preferred.
Relevant Work Experience
· 3-5 years of experience of elevant banking background in application support for banking / financial institutions is preferred

Required Competencies and Skills *
Competencies/Skills
(Essential to succeed in this job)

Technical/Functional Skills
· Understanding of application support management, methods and tools.
· Technical background in Application IT infrastructure, Access management and IT Security.
· Familiar with Level 1, 2 and 3 support roles and responsibilities.
· Understanding of the Business Enablers banking related businesses and technology.

Personal Skills (Soft Competencis [Core/Leadership])
· Ability to build relationships and work well with peers and technology stakeholders and interact effectively with internal and external parties.
· Ability to plan and schedule with team members.
· Display good support qualities, high commitment and drive day to day support functions.
· Ability to manage and work independently in various working environment to achieve department and company objectives.

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