Director of Agency Director of Agency …

in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
Director of Agency
At Prudential, we understand that success comes from the talent and commitment of our people. Together, we have a shared vision in securing the future of our customers and our communities. We strive to build a business that you can shape, an inclusive workplace where everyone's ideas are valued and a culture where we can thrive together. Our people stay connected and tuned in to what's happening around us, keeping us ahead of the curve. While focused on the long-term, we look to the future to bring growth, development and benefit to everyone whose lives we touch.


Regional Budget
  • To work closely with Agency Leaders and prepared an annual strategic action plan.

Agency Management
  • To provide a formal platform for Company to disseminate information and receive feedback from agency members during agency meetings. Agency meetings can be an individual or group basis with agent and/or leader.
  • To monitor and supervise agency strategic action plan on 5 KPIs - on the progress and control measures implemented.
  • To attend to any doubts, concerns and problem faced by agency members and to provide solution to overcome the problem.
  • To provide guidance and counseling to agency members violating Company/Industry/Regulator's guidelines and enforce the guidelines among agency members.
  • To organize, plan and launch agency, regional or Company's campaign, challenges, contest or promotion to agency members.
  • To provide agency members a formal platform for inter-action and team working through group meetings and gatherings.
  • To provide additional motivation for agency members during meetings.

Training and Development
  • To evaluate and identify Agency training and development needs in agency knowledge, skill, attitude and habit to improve agency productivity and professionalism.
  • To liaise with PBA/BDE/Special Project Co-ordinates and implement training and development programs for agency.
  • To organize, plan and implement training and development programs for agency.
  • To promote and encourage agency members to attend other Company/Industry's training/development programs whenever available or necessary.
  • To promote and encourage agency members to attend programs as part of their self-development exercise through self-study etc.

Manpower Growth
  • To assist DOA-Recruitment in promoting Quality Recruitment Drive within their own region.
  • Install and promote Mentoring Program within the region to ensure development of quality leaders in their regions.
  • Continuously encourage Agency Leaders to focus on recruiting and train-up agents for promotion to be future agency leaders.
  • Organize and implement Grand Business Opportunity Presentation (GBOP) as the major recruitment drive for new agents.
  • Organize and implement PRU starters Welcoming Party to develop and retain new QAs in our Company.
  • Plan, organize and form Aspiring Unit Manager (AUM)/Sales managers Club to encourage and prepare QA for promotion to UM/SM position.
  • Co-ordinate and interview QA who intends to apply for UM position.
  • Co-ordinate and execute plan for maintenance of agency contracts.


a. Qualifications

• Degree in any field



b. Experience

• Minimum 8 years related experience in the financial institution.

c. Knowledge

• Numerate and analytical mind.

• Proficiency with windows XP.

• Able to conduct trainings and motivation sessions.

• Must be meticulous with the ability to work under pressure.

• Must be self-motivated with the ability to work under minimum supervision.