Claims Assessor, Group B40 (mySalam)
Job ID: 001929
- To ensure claims are paid according to certificate terms and conditions and within the agreed TAT.
- Monitoring the progress of a claim
- Contact customer and handle claims inquiries
- Participate in project initiative to improve efficiency and productivity
- Assume the responsibility of other team members as and when required
- To work with the supervisor to implement the Claims policies in line with the Takaful principles and good governance.
- To assist supervisor to achieve the operational / performance goals for the section
- To assist supervisor in develop, track and manage the performance of the service provider/third party administrator
- Formal Degree or Higher Other Professional qualification
- Takaful /Insurance/Other Financial Institution/ Service Provider experience.
- At least 2 years experiences in as a Claims assessor, preferably in critical illness claims.
- People oriented and customer focused
- Sound people management skills