• Competitive
  • Kuala Lumpur, Malaysia
  • Permanent, Full time
  • Citibank Berhad
  • 25 Apr 18

Citibank Berhad KL - Product Sales Manager

Citibank Berhad KL - Product Sales Manager

  • Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur
  • Education: Bachelor's Degree
  • Job Function: Product Management
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 18018728


  • Business Development: Proactively identify and target new business opportunities with existing and prospect clients as per relationship plans developed for the accounts.
  • Account Management: Be accountable for business retention by closely monitoring business flows in client portfolio and overall client satisfaction with bank's products and services
  • Deal Management: Own end-to-end process around a deal involving identification of opportunity, deal review & approvals, client proposal/RFP response, client pitch/presentation, client mandate and successful implementation of deals.
Business Development:
  • Develop and review relationship plans with RMs for clients assigned.
  • Own and manage product sales pipeline tracking and achieve portfolio revenue and deal wins targets.
  • Call on clients to identify new opportunities and advise clients on best practices.
  • Stay updated on market and competition and provide regular inputs to relationship and product teams.
  • Originate both domestic and cross-border deals and work with relevant partners for cross-border deals.
  • Work with product team in creating marketing collateral & standard client pitch books.
  • Foster sales expertise & facilitate sharing of knowledge and best practices.
Account Management:
  • Monitor operating cash and trade flows for clients in the portfolio to identify any client attrition and take prompt action as required.
  • Identify clients at risk due to poor client experience or competitive threats and take prompt action to avoid loss.
Deal Management:
  • Write sales proposals and respond to RFPs (Request for Proposals).
  • Making client pitches/presentations.
  • Own the deal review process including taking necessary approvals from Product, Risk, Operations & Technology, Compliance, Legal, etc.
  • Work closely with Implementation team to ensure successful implementation of mandated deals and revenue ramp-up.
Core Competencies:
  • Strong networking and relationship-building skills
  • Entrepreneurial mind-set with ability to "Think Outside the Box"
  • Strong communication and interpersonal skills - "Team Player"
  • Strong presentation and negotiation skills
  • Strong execution skills - "Gets Things Done"


  • Minimum 5 years' experience in Cash Management and/or Trade
  • Bachelor's Degree required and Master's Degree desirable
Kuala Lumpur, Malaysia Kuala Lumpur Kuala Lumpur MY