• Competitive
  • Kuala Lumpur, Malaysia
  • Permanent, Full time
  • Citigroup Transaction Services (M) Sdn Bhd
  • 2018-10-16

CTSM MY KL CSC SSO Operation Account Opening Unit

CTSM MY KL CSC SSO Operation Account Opening Unit

  • Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur
  • Education: Bachelor's Degree
  • Job Function: Operations
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 18060148


Description

Job Purpose:
  • The Account Opening role involves working with internal partners to perform account opening and maintenance in system
Key Responsibilities:
  • Perform account maintenance in internal systems
  • Understand client requirements and query handling
  • Meet the required productivity metrics
  • Track and resolve issues and exceptions raised
  • Adhere to internal policies and ensure compliance to all company policies and procedures
  • To proactively review, initiate, implement and streamline process relating to controls, productivity and regional service enhancements including workflow and procedures
  • To participate in system testing and client testing to implement global strategy and business needs


Qualifications

Job Purpose:
  • The Account Opening role involves working with internal partners to perform account opening and maintenance in system
Key Responsibilities:
  • Perform account maintenance in internal systems
  • Understand client requirements and query handling
  • Meet the required productivity metrics
  • Track and resolve issues and exceptions raised
  • Adhere to internal policies and ensure compliance to all company policies and procedures
  • To proactively review, initiate, implement and streamline process relating to controls, productivity and regional service enhancements including workflow and procedures
  • To participate in system testing and client testing to implement global strategy and business needs