Business Analyst (Technology & Operations) Business Analyst (Technology & Operations) …

Standard Chartered Global Business Services Sdn Bhd
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
Standard Chartered Global Business Services Sdn Bhd
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
Business Analyst (Technology & Operations)
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

  • Work through requirements analysis, validation, and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable
  • Elicit requirements using interviews, document analysis, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, competitive product analysis, task and workflow analysis, and/or requirements workshops.
  • Collect and analyse the project's business requirements and transfer the same knowledge to the development team.
  • Develop wire frames, workflow, use case diagrams, flowcharts, and other analysis-type documentation.
  • Development of test scenarios and test cases, and testing activities necessary to assess the quality and completion of system implementations
  • Review and/or prepare system documentation and specifications in accordance with methodology.
  • Facilitate requirements prioritization based on business value
  • Manage requirements traceability information and track requirements status throughout the project.
  • Assist in enforcement of project deadlines, schedules, and methodologies.
  • Prepare end-user training and process documents for stakeholders

Our Ideal Candidate:

Experience: 10- 14 years

  • Experience with implementing Identity & Access solutions (including Two Factor Authentication and/or Privilege Access solutions) preferred.
  • The candidate must be process-oriented with sound judgment, attention to detail, accuracy, and follow-through including the flexibility to perform in an ever-changing work environment.
  • Excellent interpersonal and communication skills, including ability to negotiate, compromise and demonstrate diplomacy in sensitive situations across diverse cultures
  • Understanding of audit and compliance requirements applicable in a compliance industry is necessary
  • CISM and CISSP certification preferred. Other relevant security certifications will be considered.
  • Strong presentation skills with an excellent standard of English
  • Strong problem solving and analytical skills with a troubleshooting mindset
  • Must be articulate and composed when delivering difficult messages to stakeholders
  • Bachelor Degree in Engineering, Computer Science/Information Technology or its equivalent.

Apply now to join the Bank for those with big career ambitions.