Business Analyst - Channels & Services Operations Business Analyst - Channels & Services Operations …

Standard Chartered Global Business Services Sdn Bhd
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
Competitive
Standard Chartered Global Business Services Sdn Bhd
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
Competitive
Business Analyst - Channels & Services Operations
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.


The Role Responsibilities
  • Generate and distribute management reports in accurate and timely manner
  • Develop MIS documentation to allow for smooth operations and easy maintenance
  • Provide support and maintenance to existing MIS reports in Tableau.
  • Provide recommendation to update current MIS to improve reporting efficiency and consistency
  • Perform data analysis for generating reports on periodic basis
  • Understand stakeholders' concerns/issues and provide appropriate technical solutions
  • Analyse business information to identify process improvements for increasing business efficiency and effectiveness
  • Participate in cross-functional meetings to resolve recurring stakeholders' issues
  • Provide customer support and assistance in issue troubleshooting and resolution
  • Create / enhance operational procedure documents


Our Ideal Candidate
  • Minimum 4 years' experience in a Business / MIS / BAU analyst role
  • Strong academic record: Degree in Business, Economics, Finance, Statistics or related field from a well-recognized institution
  • Strong Knowledge of Tableau or similar visualization tools
  • Sound knowledge with SQL queries and relational databases
  • Advanced to expert level skills in MS Excel with strong understanding of macros
  • Knowledge of either SAS, R or Python will be added plus
  • Ability to manage multiple work streams, including working across different departments, with strong problem solving and analytical skills
  • Strong communication and presentation skills to varying levels of management


Apply now to join the Bank for those with big career ambitions.
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