Bancassurance Product Manager

  • Competitive
  • Kuala Lumpur, Malaysia
  • Permanent, Full time
  • OCBC Bank (Malaysia) Berhad
  • 23 Nov 17 2017-11-23

Bancassurance Product Manager

Job Responsibilities:
1. Product Development and Portfolio Management
 Develop innovative and competitive product supported with needs proposition for emerging affluent and premier customers.
 Provide product management function between distribution channels and insurance company. Ensure that product knowledge, sale proposition is understood by sales person through active management and participation of product training and support of products.
 Continue to identify new opportunities with stakeholder to increase insurance penetration across all segment.
 Responsible for ensuring achievement of insurance premiums and fee income are achieved through active product management, marketing and campaign management.
 Ensure adherence to corporate standards and regulatory guidelines related to insurance sales and product requirement.
 Ensure that customer complaint is being investigated, treated fairly and set corrective action plan to minimize customer complaint and increase customer satisfaction.
 Work closely with business partner to ensure smooth sales process flow and good customer experience for internal and external customers.
 Build and Manage relationship with insurance company (Great Eastern Life and Great Eastern Takaful)
2. Stakeholder Management
 Work closely with other department /channel to deliver new business and continue to identify new opportunities with stakeholder to increase insurance penetration across all segment.
 Assist stakeholder in sales management, ensuring all stakeholder receives daily sales, performance and in-force report for sales and revenue tracking on time.
3.Compliance
a. Ensure products and sales are continuously in full compliance with internal and external regulations, guidelines and policies.

*LI-LCH

Qualifications
Job Requirements:
• Minimum 4 - 5 years of working experience relevant to insurance products
• Good team player who possesses strong product management, analytical excellent communication & interpersonal skills
• Ability to drive results and execution excellence by developing constant engagement with stakeholders
• Self-motivated with high level of drive, initiative and commitment
• Resourceful and ability to think outside the box